4 Bedrooms, 3 Baths, Sleeps 8
Bryant Real Estate
Bryant Realty Very Disappointed
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
The Air Conditioning went out the first day we arrived. The owners of the property were very nice and attentive. They came themselves to install window units and brought fans but the AC was not able to be repaired until Thursday of our stay and we arrived on Saturday. The rental company, Bryant, assured us there would be resolution by the following Wednesday as to a reimbursement of a portion of our rental fee for our inconvenience. It has now been 2 weeks and every I time I call Krystal, the manager who is the only person who can talk to me I am told, is out of the office or on several hour long lunches. This is really poor customer service. I am very disappointed in how this has been handled. We were patient and friendly through the whole inconvenience during our stay. In regard to the cleanliness of the house: it was okay. The floors turned out feet black, the tubs and showers were not very clean and there were no lamps in the bedrooms. It was not all bad, but it could use some TLC.