1 Bedroom, 1 Bath, Sleeps 4
Cascade Village by The Ivy Group
100% refund for cancellations more than 60 days before check-in date.
Location was great. The room had an odor that was a little odd, not sure if it was mold or not. There is no air conditioning, the room was very warm, the loft was nearly unbearable hot. I understand that it is primarily a winter resort, but it should have ac. Overall, it was a good stay.
Thank you for your helpful review. We did inspect the unit and did not smell any strange odor.
Housekeeping will continue to investigate.
All units are supplied with fans and have ceiling fans for the summer months. The temperature reaches an average of 76-80 degrees during the day in the summer and cools off into the 40s during the nights.
Great location and cozy
No hot water or WiFi all weekend. Called front desk 4 times with no help provided.
We apologize for the inconvenience during your stay. Cascade Village is not a hotel and each unit is a privately owned and managed property. As the property managers you did not notify us of the hot water situation until after your stay, Our contact information is located in three different locations within the unit as well as your booking receipts. If given the opportunity we would have remedied the hot water problem immediately as we stock parts for the water heaters in our units.