Please consider the following guidelines when booking this property:
100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
A Large family vacation of 14
The property itself was conveniently located not far from Disney and there was plenty of things to do. The Club house was great, the lazy river area fantastic. The house was large and very nice, some things that were disappointing were that the hot tub wasn't really a hot tub. It was a bubbling small pool that was part of the larger pool. And The pool table could of been in better shape, as the felt had a few small ripped spots and 1 of the sticks had a broken tip so there was only 1 stick to use. There was about 14 of us that stayed in the house so plenty of room for all, our biggest complaint was the cleanliness of the house and bedding when we arrived. I talked with management and they apologized and said that it was not typical of the cleaning company to not have the house in tip top shape, and was going to refund the cleaning fee to us for our inconvenience. All in all we had a great time and enjoyed the house and ammenities
Thank you for your feedback. The description on the listing does say the pool has a spa and not a hot tub. Regarding the cleaning issues, we do apologize, and have discussed with the cleaning company to rectify. Go Global