Evolve Vacation Rental
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Enjoyable Stay - Property Could Use Work
We really enjoyed our stay visiting the sites of San Antonio, however, this property itself could use some work.
1) The propety itself was clean enough on the surface, however, deep cleaning is definately needed.
2) The vent on the ceiling in the hall by kitchen was falling off the ceiling and was filthy.
3) Many cracked tiles throughout the home.
4) Not enough towels, wash cloths etc. were provided.
5) The property did not include: trash bags, hand soap, dishwasher det., washing machine detergent, and yet, we were suppose to start laundry and the dishwasher?
6) Outside trash can / recycling can was already full when we arrived,. No information was provided as "trash days".
7) We've stayed at many VRBO properties, and generally, infomation regarding trash pick up, tv operations etc. will be left, but no information packet was provided.
8) Pool light did not work.
9) Some kitchen outlets did not work.
10) Plenty of wine glasses, but not enough actually drinking glasses.
11) Toaster did not work properly.
Overall, the property was fine, but some of these issues really need to be addressed.
It was pretty okay I guess. Not what I expected for the price I paid though....
The stay was pretty great as far as the house goes appearance wise but unfortunately quite few things did not work. It states on there that information for the WiFi is there in a packet when you walk in and that was not there. I was there from Friday night to Tuesday morning and we had to use our hotspot the whole time. The channels did not work along with the garden tub. It has jets but it does not turn on. But you do get to take a hot bath if you want to. Just be prepared to wait and 20 minutes to fill up and it does use up all the hot water. There was a few things broken and the silverware has such bad stains that we were not able to wash off so we bought plastic silverware for our stay. I would not call this house luxurious because there is some things that can be worked on especially for the price I paid for my stay. I was also a bit surprised that there was only one roll of toilet paper provided for each bathroom. I’ve stayed in hotels much cheaper and they stocked the bathrooms with quite a bit of toilet paper so it was a little bit of a hassle to go back out given that the closest store was easily 14 minutes away. The trash outside was piled up so we had to set out trash around the trash bin and normally that’s not a problem but in this case the area has stray cats that got into the trash so we had to go out and pick that up and re trash it and find a way to keep the stray cats from getting into it. The appearance of the house is nice but the description of the house does need to be changed in my opinion, I would not call this luxurious. If I was asked again if I would stay here again it would be a maybe. Only because of the pricing that was paid and how there was quite a few problems with the house. I would look elsewhere though to see if there was something much cheaper or just stay in a hotel if the family is small enough.
Happy Fourth Family time
We were able to enjoy the stay with my kiddos.
Pictures online look great. Could be a really nice place but is in need of maintenance.
Only one tv worked with a fire stick. other two are there but not hooked up to anything. Carpets are dirty and need to be cleaned or changed. Trash throughout backyard from previous wedding party. No trash cans in bathrooms, only in kitchen and trash can on street was already packed full. Beds also have some significant age to them and you sink to the middle. Pool looked nice and the location was nice and quiet. Nice place to sit outside during the day but lights were broke for night time entertainment. No kitchen towels or broom were ever located. Walls need a coat of paint to cover up dings and dents and holes from previous pictures on the walls. This place has the potential to truly be luxurious if some updates and maintenance are performed. House was somewhat toddler friendly with child locks which was very nice for us.
Jessica, we're sorry your stay wasn't what you expected. We've shared your feedback with the homeowner who provided insight on their property. They confirmed that two of the TVs have Fire Sticks, which are in working condition, and one of the TVs has cable instead of a Fire Stick. The paint was recently touched up and the carpets were recently cleaned. The owner has only received positive feedback from past guests about the beds. We apologize for the situation you encountered and the owner is working diligently to ensure the scenario you encountered won't recur for the next guests. We look forward to this property continuing to host satisfied guests. Best, the Evolve Team
Nice home, great to be able to do our daily routine while being on vacation. Owners were easy to communicate with. Couldn’t get the TVs to work but otherwise good experience.
Nice Property, Could Use A Touch More To Be "Luxury"
This appears to be a newer home, the kitchen is stocked with all the basics, the location was great for us, and the amount of rooms and their layout perfectly fit our needs traveling with extended family. I think in the Summer the backyard area and pool would be a fantastic place to kill time, but unfortunately it was a little chilly for us in December. :) That said, there is a nice area in the back with a fire pit, where we spent some time one evening. The Whole Foods close by sells bundles of fire wood, which was convenient.
My only criticism is that small improvements could be made to truly make the property "luxury". We paid a nice sum for the stay, and found that we had to look around for towels and TP when we got there. When we found them in the closets, it was more of a mish-mash of leftover pieces, no complete sets, and certainly not high-end. It would be nice for future renters to have a basket full of nice, fluffy towels in each full bath. The blinds are a bit beat up, the walls have marks in some places where something used to be, and it wouldn't hurt to leave a few extra pillows in each room. There is also a sign on the counter when you walk in that you should wash & dry your towels before you go, as well as strip the sheets, which was a big turn off for us, since you wouldn't be expected to do this at a hotel.
Overall, it was a nice stay, but it's the little things that could have made it great. The property owners were very attentive and quickly responded to questions.