This fresh and modern townhouse is perfect for the whole family, located off ...
100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
Good location was close to everything, parked car when we got there n didnt need it til we left.
Cheap rates, nice house, nice view
Little issue with bbq. Only cooked through the middle of hot plate.
Excellent property, close to shops and beach. Only a short walk to granite island
A very comfortable unit with plenty of space. Clean and quiet.
Short walk to the shops and beach at out doorstep. Perfect!
Before we even arrived we struggled to find the home as we were looking on the esplanade, when in fact the property is located on island street.
the over all appearance of the home was lovely and modern and it wasn't until we started to use things we started noticing problems. The dishes in the cupboards such as the plates, glasses and cutlery were very filthy with dried food stains and marks. We then hand washed (with no sponges, so we had to buy them) because the dishwasher was not working and didn't clean the dishes at all. This made us not trust anything and we ended up buying plastic so we could throw them out. There was also no soap in the upstairs bathroom, but about 5 empty bottles in the cupboard. The BBQ outside was totally rusted and we couldn't even use that to cook our food on, instead we had to use the electronic cook top which kept turning off every 10 minutes which was really annoying to try and cook on.
The couch had 2 massive rips in them covered by red duct tape which was tacky, and questionable, the pool table downstairs was all damaged and we didn't end up using it, and the laundry drier had previous clothes in there (socks and underwear). I am concerned because we have to pay a cleaning fee, and it doesn't seem this money is being used to clean the home.
Louis, firstly thank you for taking the time to post a review having stayed at the property. I am sorry you had this experience with your stay, I have subsequently sent you an email where I hope we can resolve things.