2/10 Terrible
Amanda F.
6 Dec 2023
Liked: Cleanliness, check-in, location
Disliked: Communication, listing accuracy
Benidorm in Reunion!
Booked 12th August - 18th August 2022
I publish this with a heavy heart.
Yes, beautiful house but I wish the owner or the property manager Jeeves said on their website that there was a house being built next door! and an access road on the other side.
2/6 days was great! but the builders arrived on Monday and it was hell! Noisy, extremely intrusive , the house is being built so near to this one. We had to go out! Or put up with it. Jeeves came over with a list of faulty things, but it must of belonged to the previous renter. It was so loud outside with the generator they had to come into the house. Apart from tvās not working and games room bike broken, split in the slide. Where we had an accident. Ants in the en-suite. When I opened a dispute, Jeeves denied I let them in and said the building work was not that noisy. I followed the procedure by communication with the owner and he said I insulted him , called him and Jeeves liars, I just sent them video evidence of the truth. That was asked of me. I was offered 1 day off a future booking. But when I asked for a discount of 1 day I was denied and said I was warned that if I put a review , they would put a review that I am a bad renter and to avoid me.
Itās very sad it got to this stage. It could of been a fantastic holiday if were given a choice, it usual tells you on the website if there is construction. If the owner didnāt know his management company did. Period. I feel The external pictures need to be changed. My family and I love Reunion and have been coming for a very long time. I hope that any one reads this doesnāt experience what we did.
Amanda F.
Stayed 6 nights in Aug 2022