100% refund for cancellations more than 60 days before check-in date. 50% refund for cancellations more than 30 days before check-in date.
Very disappointed with my first vrbo experience. The pictures didn’t represent the unit I reserved. Thought I reserved a modern looking condo, but it ended up being a very old unit. The beds were nothing but springs, dirty carpets, floors water stained, tv didn’t work, etc. My family and I felt so uncomfortable that we didn’t stay and went to a hotel instead. Would never rent from this place again and I am still waiting to get a full reimbursement as promised.
Had I known the poor conditions of this unit, I would have not paid for it. This is not fair to renters whatsoever and I want my money back!