3 Bedroom, 3.5 Bath Cabin, Sleeps 10
Pool / Spa
Minimum age of primary renter:21
Overall great place, convenient to everything
Wonderful cabin! Great for families with children, the game room was a total hit! The cabin was so cozy and had everything we needed. The drive to the cabin was no problem but the driveway is super steep and only room for 2 cars to park.
Thank you for sharing your great experience with us and we are so glad you and your family enjoyed the game room. We hope to see you again soon!
We arrived late and had received email to enter the rental. The lock diagram in the email isn't the same as the actual
lock on the door. We didn't receive the code, so we had to wait for it. The door had a "Welcome Spring" wreath. Attention to detail was lacking. Several of the drink glasses had chips and cracks. We didn't realize until my son cut his lip. The pool table and balls are destroyed. The hot tub was cold. We called and was told they would send someone to fix. No one showed up. No hot tub. The shower has no water pressure. There were dead lady bugs and little worms everywhere. The windows in this house were extremely dirty. The garage is full of people's stuff, a lot of leaves and dead bugs. It felt like someone moved out in a hurry to rent their house for a weekend. The house is beautiful but needs a lot of cleaning and attention to detail.
We apologize for the bad experience you had during you stay and we have addressed and taken care of all issues reported. Thank you for bringing this to our attention and we hope you will visit the Smokies again.
Wonderful Property that has everything you could want
We loved the property! It had absolutely everything we wanted/needed.
We are so glad you enjoyed your stay at The Lux At Buckhorn and hope to see you again soon!