2 Bedrooms, 2.5 Baths, Sleeps 7
WVR Hilton Head Reservations
Minimum age of primary renter:25
Beautiful location and so convenient!
property not managed very well
horribly dirty carpet remnant in laundry area, majority of light switches either dont go anywhere or are crazy in what they actually turn on/off, garbage disposal is a health hazzard due to absence of rubber fitting at top of disposal which allows debris to be thrown up in face of occupant, NO information on how to operate any of the TV's or any of the appliances, patio furniture outdated and has no commonality, upstairs so hot that sleep is difficult,
Super location. However, we didn't know it was a 2 story with pretty steep steps. Hard to get our luggage up and down.
family get together
We truly enjoyed our time staying here. everything was exactly as described. location was fantastic!
Great Location, Condo needs a lot of maintenance
This property shows great in the pictures and the location is wonderful. It's a short walk to the activity of Hilton Head Harbour Town and has a great view of the Calibogue Sound where you can see dolphins swimming by almost every day. But we knew it wasn't all peaches and cream when we got to the front door and saw torn weather stripping hanging from the front door jam which was in dire need of painting and lockset hardware that should be replaced and gave concerns about security. Inside, many of the walls were scuffed and dirty and also in need of a painting. Several windows (including the master bedroom) were in terrible shape and in need of scrapping and painting. The drains in both the master bath and hall shower back up quickly leaving you standing in water during the shower. In the kitchen, there was no gasket in the disposal so using it causes bits of food and water to fly up to you. One truly dangerous issue was the rotted wood on the upstairs balcony railing which made it a hazard and unusable.
One other thing we weren't happy with: a few days after booking and paying in full (non-refundable) through the VRBO site, we were sent a multi page, small print contract from Wyndham Vacation rentals (who manage the property), which we had to review and sign to complete the booking process (although we had already paid before being presented with the contract). This process should not be permitted by VRBO. The contract contains clauses authorizing Wyndham to charge the credit card you booked with in a variety of circumstances, giving you no control over the situation. After reviewing the contract I would have cancelled the rental if I felt I could get our non refundable full payment back. That said, Wyndham was responsive when we called to tell them the $10 toaster was arcing and burning the toast. They delivered a new $10 toaster the same day. And they did come to pick up the two dining room chairs that we discovered to be broken before anyone sat in them. Pre arrival cleaning, particularly in the kitchen, left a great deal to be desired. This could be a great rental if proper maintenance and cleaning were done and the normal VRBO transaction process were followed.
The condo was in need of some TLC
The location was the best part, amazing views
The condos air condo was not good, remarkably different upstairs-way too hot and it was set on the recommended setting.
The door to the laundry wAs rusted, mold in the master bath shower, the drain in the tub/shower didn’t work/ you would be up to your Ankles before you were finished showering, The rug in the laundry room was disgusting . The neighbors next-door there were over six of them all smoked which made it difficult if not impossible to go outside on the back deck since the smoke was always coming in our direction not much privacy if there was somebody next-door. The day we arrived the tenets next-door informed us that they were going to be using the grill in our unit because they didn’t have one. This is all not the fault of the condo however I would not rent this condo again
Judith, Thank you for taking the time to review your recent stay with us. We will be taking care of the tub issue, and we did have the hvac system checked to make sure the system is balanced. We're sorry to hear that you didn't have the best neighbors, but unfortunately when renting a villa there are neighbors directly next door. We apologize for all of the issues you faced, and appreciate your feedback- we will be passing it along to the appropriate parties. Thank you again, and we do hope you give us another opportunity to make your next trip better!