Arrival was difficult, all Agency needed to do was communicate that they were not open after 1pm on a Saturday, and we would have understood, however they did not Communicate this at all, when we got to the Apartment it took 20 minutes to open the outside door, the on site Caretaker thinking it was OK tell us that it might be fixed on Tuesday, the general maintenance off the site is very poor, with dangerous structures left in precarious states, outside bins are left unemptied, and the caretakers attitude to clients is disgraceful, walking away when we are in the process of entering by the main gate, the Agency were very good when we locked ourselves out of our Apartment and got us in very quickly
The Apartment is stunning, the location is ideal, let down by the poor attitude of complacent maintenance people, who clearly are not managed