- English, French, Greek
Why Sonya chose Idra
This property for 2 people offers the unusual combination of being self-catered, with a 2 tier garden and a roof terrace, all totally private, nothing shared and no landlord/owner nearby.
Children not allowed
100% refund for cancellations more than 60 days before check-in date.
Not up to today’s standards.
After an arduous journey we had to rearrange the furniture to make up some sort of double bed. One mattress is shorter than the other and in the night the beds separate. Didn’t know what linen to put on and spent ages trying to work out and then had to make the bed ourselves. No bedside lamps or tables and a very dangerous ornamental lamp that could not be used. The shower is the worst I have ever been in. unfortunately our visit was during the hurricane and we were forced to spend time inside. Very uncomfortable could not wait to leave. Overpriced! Nice view though.
Thank you for taking the time to write your review. We take our customer service very seriously and we appreciate all feedback. I think it would be fair for me to point out that the reviews our house on Hydra receives on this and other rental platforms are overwhelmingly positive – typically they are glowing (average 4.8 out of 5 on overall experience) and often point out that the house is particularly reasonably priced (70% awarded us 5 out of 5 on value for money). I am sorry you take a different view and I will certainly be addressing each of the issues where you feel there is scope for improvement.
Just a few responses to your points, in the order you raise them:
- The studio is advertised as having twin beds rather than a double bed, and the arrangement of the furniture is shown clearly in the photos on the web-pages (although we are of course happy for people to re-arrange the beds during their stay, as you did).
- I’m concerned to hear, however, that the beds were not already made on your arrival. Our standard practice is to have the beds made under the settee covers (since the beds double up as a settee), so we apologise that this did not happen on this occasion. I have now discussed this with the cleaner to make sure there are no similar slips in the future.
- The arrangement of the beds does not allow for bed-side lamps for both beds. However, there is a stand-alone lamp that includes a reading-lamp, suitable for this purpose. The ornamental lamp you mention is for the desk. There is no danger associated with it, other than the fact that the lamp shade is made of glass so, as you also indicate, it is better left on the desk.
- Finally, I am sorry to hear that you didn’t find the shower satisfactory. I have asked our caretaker to see to it.
penthouse in paradise
My wife and I are in our 70's, luckily widely traveled, but seldom have we found such a wonderful place to stay. Hydra is pure magic, and every day we started high above the port sipping coffee and watching the sunrise from our glorious roof deck. It was so glorious we didn't want to leave. But we tore ourselves away down many, many steps, along with cats and mules, to trek to monasteries and peaks and beaches. Then after a wonderful day, we loved the hike back up to a magnificent sunset with red wine, of course. The apt. is cozy and well-equipped, but who needs lots of space and things, with such a grand location. Thanks Sonya for a truly memorable experience.
Thank you so much for your kind words, I love your title ''penthouse in paradise''! I am delighted that you had such a wonderful stay on Hydra and we would be pleased to welcome you back any time.