100% refund for cancellations more than 60 days before check-in date. 50% refund for cancellations more than 30 days before check-in date.
Whilst we requested arrival information, no documentation (map/directions) was provided to assit with locating the gite in a very rural part of the countryside, resulting in a 2hr search for the property as we arrived into Anthe. Unlike other gites in the area, there is no signage for Grezelles to direct guests . We located the gite finally using map co-ordinates as the owner could not guide us to the property.The owner was rather aggressive in demands for payment requesting a cash settlement for the balance rather than being paid through the online booking portal. This request by the owner for a cash was refused and we insisted the online portal was used for the transaction. The problem regarding balance payment was further excacerbated by there being no internet at the gite and mobile coverage in general was poor in the area with limited local shops having Internet facilities. The bedrooms rooms are sparten in terms of furniture. The kitchen had very limited equipment in terms of crockery and cooking eqmt etc. There was no kettle to boil water. Towels are not included in the gite hire but an extra cost. Teatowels are also not provided. Only one set of bedlinen is provided for each bedroom for the entire 16 night stay with the expectation that beds are changed and washed by the guest on the same day: one would hope that the weather would be suffiently fine to accomplish this housekeeping task. No laundry product were provided by the owner to wash bedlinen. Not all the beds were made up and we had to ask for additional bedlinen for the second bedroom. If you hire a 3 bedroom gite it should be the guest's choice as to which bedroom they may wish to sleep in and assumptions should not be made by the owner about guest's sleeping arrangments. One bedroom was particulalry dark in terms of lighting and decoration choice (walls painted grey and aubergine) and the window was blocked from natural light by a very large conifer.
The owner came at 10am prompt on the checking out day to see if there was any damage to the gite. The gite information book was also very negitively worded and consentrated mainly on guest restrictions in terms of primarily the pool.
We concluded our holiday feeling there has been very little 'hospitality' and the experience was vastly different from any other French gite we had stayed in and the interation we had had with other gite owners.
The Baside towns are however beautiful and the area itself very interesting
Client à ne pas servir, Ne respecte aucune régle du gite, qui souhaite régler quand ils le désirent , aucun entretien du gite et encore moins de la piscine , étonnant d'avoir une telle appréciation alors que toutes oui toutes les autres sont trés bonnes trés trés bonnes
Beautiful and tranquil setting
The property and setting provided everything we (a family of 3) needed for a quiet and relaxing holiday. The cottage and the outside space were comfortable with a very welcome pool surrounded by lovely views. It was a pleasure to meet Fabrice and his family who were friendly and helpful. We hope to return.
Endroit calme et bien situé
Nous avons passé une magnifique semaine de vacances dans cette villa.
La maison est soignée et bien entretenue. La piscine a été fort appréciée des enfants et des parents !!
Nous avons également profité de visiter la région qui était plutôt calme en ce début juillet.
Si nous revenons pour de prochaines vacances dans la région, nous reviendrons avec plaisir dans cette maison.
Les propriétaires sont très accueillants et à disposition !
En résumé un magnifique séjour !!
Gourmand market Dausse 5 kms: farmers market or you can eat in with a musical atmosphere.
The hostel La Greze or you can eat ds duck carcasses.
The Kind, regional restaurant or you are offered, duck breast and foie gras: 2 kms
Marketplace Libos: 12 kms
The cellars of the Tsar or Launch 8 kms: sale and tasting.
Le Chateau Bonaguil 17 km