1/5 Terrible
Giles L.
9 Oct 2022
Liked: Check-in, communication, listing accuracy
Nice property, but a complete let down
The property was advertised with aircon. This didn’t work in the master bedroom and although we reported it straight away was not fixed for the entire stay. So we didn’t have a good night sleep in two weeks. Totally unacceptable. However this wasn’t the only problem or irritation. The hot water system is terrible it didn’t work at all when we arrived but this was fixed quickly. However even when fixed it was unacceptable taking up to 10 mins from when you turn the shower on to when the hot water arrives!! There were lots of other issues too. The master bedroom stank of drains when we arrived. Seemingly this was because previous visitors flushed paper down the loo. Not sure if this is true or not. The smell came and went with no obvious reason. The drain in the shower had a non fitting cover which was a serious slip hazard. The other shower the handles fell of the door. Many wardrobes did have all the handles and the towel holder fell apart if you breathed on it. The main double bed is two singles which are not attached so slide apart in the night if you go over the middle. The air con (the bits that do work) is on a timer so it turns off every 2 hours. However you can change this setting in the fuse box thankfully. The state of the kitchen equipment was another serious let down. Everything is in poor condition from knives that have broken handles and are not sharp, a broken corkscrew, there were only 3 bowls when we arrived and one of those cracked in the dishwasher. Juan did get us some more but everything re plates cups Bowles glasses, wine glasses, utensils etc was in a bad state many of them are damaged and need replacement. None of it matches, it looks like a collection of left over bits and pieces. The sink was blocked and the plug didn’t even fit. The iron didn’t work and the washing line had 2 of its for lines missing, no problem there was a drying rack, but this had been repaired and was in danger of falling apart.
There is a table tennis table but this has a massive crack in it, which I was worried my kids would make worse (thankfully the didn’t). The pool area has been improved since the pictures were taken but there is no privacy around the pool, some screening would have been nice ax you can very easily see the neighbours drive by ( the neighbours all have some sort of screening around their pools). At least 2 of the 4 the sun loungers gets are falling apart and not safe. More issues but I have run out of space. WASP PROBLEM
Giles L.
Stayed 14 nights in Aug 2022