The gite had not been cleaned or checked properly prior to our arrival. There were cobwebs and dust everywhere. The toilet was dirty and there were hairs under the toilet seat. The bathroom is very basic with a piece of plastic sheeting stapled to a wooden frame as a shower curtain. This was black with mould along the bottom. The bathroom smelt terribly and this smell spread into the bedroom next door. The "garage" is too small to park a car in and was littered with garden rubbish. The garden was overgrown. Worst of all there was an ants' nest in the ceiling above the bed and dead ants, debris and ants eggs had fallen onto the bed and the floor. We booked for a week but left after one night after the smell got too bad and more dead ants and debris fell on us in our bed during the night. The owner offered to come to look the following day but we did not want to stay any longer as it was too unpleasant and he would not have been able to fix the problems quickly. I told the owner by email that we were leaving early in the morning but he later complained that I left without telling him or waiting for him to come. He also accused us of leaving the house with dog hairs in every room (impossible as our dog only went in the kitchen and entrance hall) and that our dog had left a mess in the garden (which, as far as I am aware, it did not). The owner and VRBO have refused any refund because we did not wait for the owner to come before leaving. The owner suggested that a few spiders and ants are to be expected in an old property. Thats is true but not an infestation nor lack of cleaning and horrible smells. VRBO customer service was useless and did nothing to help the situation. My advice is to avoid this house unless you are content with a smelly and dirty property and don't mind sleeping with dead ants....My advice also is to avoid VRBO as their customer service when things go wrong is totally useless. Trust Pilot reviewers claim that bad reviews are not published, so it wil be interesting to see if this is actually appears on their website...
