Evolve Vacation Rental
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Please consider the following guidelines when booking this property:
Ski trip 2019
Nice, convenient place to stay. We arrived at 3:30 am & all towels were in the washer, we had to buy our toilet paper & didn’t realize there were no trash bags before we went to the store!
Tonya, we're glad you enjoyed this condo's ideal location. We're sorry there wasn't quite enough toilet paper at the property. We understand this was an isolated error that occurred and the local management company offered to reimburse you for the supply you provided, but their offer was declined. The homeowner and the trusted local contacts go to generous measures to ensure all guests who come to visit have the optimal stay. They appreciate guests who give them the opportunity to make things right while they're in residence. We look forward to this condo continuing to provide memorable stays. Best, the Evolve Team
Great location but the condo was not clean when we were checking in. The cleaning person said he
thought we were coming in the next day. We finished washing and folding sheets. We Made twin beds and wiped off counters. The floors didn’t get washed. We had terrible service with Evolve. We couldn’t get anyone to answer. Finally, got a guy to answer after some begging he gave us a code to get in room. None of the codes on the check in sheet worked. Had to ask our neighbor for his code for entrances. We had to use his codes throughout our stay to get in and out of building. Very few towels but other than that well stocked. We enjoyed the club house and pool area.
Rita, here at Evolve, it's our goal for guests to have the best possible vacation at our properties, and we're sorry your stay didn't meet your expectations. We employ a team dedicated to assisting guests 7 days a week and for property specific questions, we encourage guests to utilize the local management company outlined in the email sent two weeks prior to arrival. Both the homeowner and local management company work hard to ensure guests have wonderful visits. Thank you for your feedback and for giving us the means to create five-star experiences moving forward. Best, the Evolve Team
Fantastic location but cleanliness was an issue
We love staying in Granby and have been choosing to stay at Base Camp One for the last 5 years. All of the units are consistent in terms of decor, amenities, access to lockers and skiing. This unit was disappointing to us because it was dirty and poorly maintained. We were told before we arrived that the faucet in the kitchen was not working properly and that someone would be out to fix it the next day, we appreciated the heads up and were surprised that no one ever came to repair it from March 8-12th and even after we followed up with the management company. Also, the cleaning company does a terrible job. There was trash, dirty socks, toiletries (makeup) left from the previous guests. And it was just dirty and needed to be dusted and vacuumed thoroughly. After I gave this feed back to the management company, they said they would work to correct the issues. I hope that the next person that stays has a better experience.
Kristi, we're sorry to hear your stay fell flat of your expectations. Cleanliness is of the utmost importance, and we regret that upon your arrival the cleanliness was subpar. The management company has hired a new cleaning service to ensure that the situation you encountered will not recur for future guests. We're sorry that the contractor was unable to schedule the maintenance during your stay. However, we can confirm that the faucet has been fixed and is working correctly. The homeowner takes feedback seriously and strives to provide a five-star guest experience. We are confident this condo will continue to host many satisfied guests! Best, the Evolve Team
Great place to stay!
We stayed in this unit over Christmas break and it was perfect. Only a couple steps out the back patio and you were on the lift! Granby is great for families with inexperienced skiers. There is enough thrill for those searching and the main hill is perfect for learning.
The unit itself was clean and had everything we needed. The management is extremely responsive and very helpful. If I had any advice it would be bring your own pillows but other than that this place was the perfect vacation spot for our family!
We had so much trouble setting up the TV. Please upgrade the electronics, as it is a hassle for folks who are not so tech savvy. We try to get away to relax and this causes additional stress and aggravation.
We were very happy with the place.
Clean, 1 underground parking space, late checkout, free other parking outside, quiet, busy jacuzzi, fire pit outside, restaurant was expensive but worth it!