US based London Connection 2 bedroom 2 bath Mews House on two floors
- English, Spanish
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Cancelled bookings will not receive a refund.
Great location...poor home mechanicals
This property is situated in one of London's finest neighborhoods. The beds and linens were top rate. Unfortunately the living room furniture, while it photographs well, is worn and tired, and although the flat is listed as two bedrooms with two baths, only one of the toilets could handle solid waste and only one shower provides satisfactory water pressure and volume. While we were able to work around these limitations, one expects that any temporary residential property will provide adequate, working plumbing.
BTW - Note the number of rolls of toilet tissue available when you arrive because we could not locate any replacement rolls.
The management company's vehicle service was on time, efficient, courteous, and knowledgeable.
Agency was great
We have stayed at several VRBO rentals but London Connection was one of the best "landlords" with their communication, check in and help. Not only did they arrange transportation from the airport, but the young man who checked us in gave us a tour of the unit, explained how things worked, gave us helpful tips for our vacation, and asked about setting up return to the airport at the end of our stay. This was so different from many places where the keys are left in a box and you get to figure everything out.
This unit had a slightly quirky layout with its multiple steps up or down (sunken kitchen, sunken dining room, etc) so it is may not be suitable for those who have trouble with steps. This Mews unit was extremely quiet and we felt it was a safe neighborhood within a good walking distance to the grocery, the tube, and Buckingham Palace sights. The upstairs shower and tub were luxurious and the beds comfortable. Our family ate most dinners there after sightseeing and the kitchen was well stocked for meal preparation. Overall, a great place.
Thank you very much for your review! We are happy to hear that you enjoyed your time in London and your stay at Eaton Mews, as well as the positive customer service you received.
Great location and charming flat!
Everything as advertised.
Thank you very much for your review! We are glad to hear that you enjoyed the charm and location of the flat, and hope you will return to stay with us again!
Didn’t want to leave!
The property and the hospitality were amazing. We will stay here again.
We're very glad to hear that you enjoyed your stay, thank you for your comments!
Very nice property in a beautiful London neighborhood
We only got to stay here for one night, as there was a gas leak prior to our scheduled visit that was not fixed until later in the trip. London Connection generously upgraded us to a larger and very centrally-located flat, that although loud (old pipes, middle floor unit) could not have been more convenient. The Belgravia property is beautifully appointed and comfortable, but more suburban. This property also had finicky plumbing (i.e., a toilet that was tough to flush, and showers that ran out of hot water quickly, likely the usual old home issues.) I would not hesitate to recommend and use "London Connection" again. The company is very organized, communicates well and took care of our check in, rides to/from Gatwick, and the like.
Lovely property in a quiet neighborhood and close to what we wanted to see in London
The property was well maintained and in a very quiet neighborhood. We were greeted by Ricardo, who works for the owner. He was most gracious about showing us where things were located in the flat and how appliances worked. He also told us the closest place to shop for groceries and to hail a taxi. We could walk to all the sites we wanted to see and had picked this location because of that. It was nice to come back to a quiet neighborhood after being out on the busy streets of London during the day.
Thank you very much for your feedback. We are happy to hear that you enjoyed your time in London and were pleased with the service, and hope you will return to stay with us again!