- English, French, Spanish, Portuguese, Russian, Bulgarian,
100% refund for cancellations more than 14 days before check-in date. 50% refund for cancellations more than 7 days before check-in date.
Welcoming host and convenient location
We had a great experience. Our host Keira was available to welcome us at 6:30am when we arrived on a red-eye. She also helped us with our planning and gave a New Yorker's perspective. I would certainly go back the next time I am in NYC.
surviving the heatwave
This is a well kept, clean and comfortable apartment in a convenient location for the subway and access to all parts of NY. The apartment is quite small and if I had realised in advance that the guest bedroom joins on to the owner Keila's bedroom, I might not have booked it. However, I needed low budget accommodation as I was on a long work trip and actually it worked out fine. Keila was really helpful and worked hard to make the space work for both of us. She gave me good tips for shopping, groceries, travel and health. The bigger challenge for everyone in NYC this past ten days has been the heatwave. Although I did not have control over the AC in the apartment, which is based in Keila's room and the living room, Keila had the AC on most of the time and so I was able to sleep despite having a low tolerance for hot temperatures. Accommodation in NYC is too expensive for a long trip (also for many people on a short trip). If you can make some compromises on sharing space then Keila's place has what you need.
Very convenient stay
It was very good stay 15 min from Midtown NY.
The property really needs a renovation. Tiles are broken, the floor creaks, the middle of the mattress is sunk, the bathroom wall is melting. And there is a pretty inconvenient issue, if the owner wants to go to her room, she had to go through the guestroom, so there ain't any privacy.
Getting there was really difficult because of maintenance works at the subway stations (it didn't stop at the station we need to go) and because we didn't have internet connection. I sent a message to the owner but she didn't even answer. I got an e-mail (!!!) from her nephew that we must have the adress in the app... yeah we had, we just didn't have internet connection to sign in the app.) After many hours we successfully arrived to the Steinway station (we asked a stranger where to go if we want to find the owner's adress) and the owner said on the phone, that she didn't know where we were and couldn't help. (It is 3 minutes away from her house as it turned out afterwards.) Because of the lack of support we had to make a detour from Steinway station which took us one hour. This established the relationship between her and us... And it matters pretty much because she lives there. We bearely even talked to each other. On our last night she invited her bookclub members and held an event. That was really inconvenient and awkward to us.
Finally on Saturday morning when we had to check out til 11, she didn't even come out from her room. We had to leave the house without a chance of giving back the key or any interactions.
I am really sorry our trip turned out this way. The behaviour of the owner on our first day gave us a really bad basic mood. I don't recommend this property.
A cozy spot
Keila is a kind and accommodating host. Quiet, safe and a short subway ride to Manhattan. I am female and I walked home alone from the subway station (two short blocks away) at 11.00pm after the theater every night and never felt unsafe. It was a perfect spot for me!
Great host, less than ideal space
The host was wonderful and kind. She gave us cost-saving tips, directions, got us set up and comfortable, and even rearranged her work schedule around us when our flight in was delayed. She was fantastic and I loved meeting her.
The only problem with the experience was things out of her control, namely the space itself. For instance, the host's bedroom could only be accessed through our room, meaning she had to walk through our space and there was little privacy.
Despite this slight annoyance, our trip was very good and we enjoyed getting to know our host.