This is the dream house that I have for my vacation with my family, I did all the decoration by myself, and I spend very quality time here with the kids, my family and friends. And I hope to share this lovely house with more families who wants spend the perfect vacation at Disney. The location of this house is at the Solterra Resort, it is very convenient to go anywhere in Orlando area. 6 Bedrooms 5 bathrooms plenty of room to enjoy your family vacation
6 Bedrooms, 5 Baths, Sleeps 12
A Plus Vacation Homes
- english, german, spanish, dutch
Pool / Spa
House is nice.., but “a plus” is a mess
The house itself is beautiful. Unfortunately there were a few things that stood out to us. The security at the front entrance is a pain.. we showed them our reservation and they said that wasn’t good enough and the owner hasn’t listed it as rented with our name, so it was a battle getting in and out. The cleaners really don’t do that good of job before coming.. windows dirty, you can see spilt stuff still on walls. We came in and there was broken curtains on the floor..
but the part of our trip that really ticked us off was when a lady unlocked the front door and walked right on in and started going through all the rooms and closets looking for something. To me this is rude to come unannounced, you didn’t tell us who you were until we questioned you numerous times on who and what you were doing.. ok you work for A plus vacations... maybe a little heads up you’d like to come into the house that WE paid to occupy for the week. Not just helping yourself, going into closed rooms with our property inside them. And all that for you to turn around and say oops wrong house and then left. A knock and introduction goes a long way ! Won’t use this company again
Please accept our most sincere apologies. It is clear we let you down during your recent visit. We deeply regret the on announced visit you encountered. We can assure you the shortfalls you encountered are not representative of the service standards we strive to provide each and every guest. It would seem that despite these challenges you did at least enjoyed the home. Your complete satisfaction is our objective, and we certainly hope you afford us the chance to better serve you in the future.
Jim @ A plus
lots of space and very nice house, the owners are very professional people. I really liked this house, I would like to return, it is totally as described