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2/10 Terrible
Lillian T.
7 May 2024
Disappointment
Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We were told upon arrival (not before when they called to say unit was ready) that pool was not available to use, a big reason why we choose to stay here year after year. Then the smaller pool was also not available to use the last night of our stay due to a party. No offer of a discount or even an apology when I called the front desk, but the offer of we still had the indoor pool to use. That’s not quite the same when you’re on an oceanfront property with 3 pools to choose from for a reason. Ice maker was broken so bagged ice was delivered - inconvenient but nice to offer. Dryer has seen better days and could be replaced.