This review was submitted before 2018 and has not been verified.
2/10 Terrible
David l., Stratford upon Avon
19 Apr 2016
Never again!
We stayed at this bungalow for 2 weeks for our honeymoon. It was the worst place we've ever stayed in 30 years as world travellers.
1. Locks were loose.
2. Bulbs were blown.
3. Cooker sets smoke alarm off so we had to take it down leaving us vulnerable to fire risk.
4. Windows need an old stick to keep them open so we did not open them incase we couldnt close them afterwards and bathroom window would not open at all.
5. Hairdryer supplied smoked and sparked heavily as soon as it was plugged in.
6. Bitten badly in bed every night, including moving out of the room and trying sofabed. Windows were never opened so bugs must possibly be present in property.
7. Air conditioning stopped working 3 times once it was not working for 2 days.
8. Hottub had broken control panel and was in a pokey area with lots of dirt debris leaves and bugs surrounding it. Also had a 2" wide white tide mark inside at waters edge with a very heavy chlorine smell. This area is overlooked by a derelict house. Is dark and dismal.
9. We had to strip and clean the bedroom plus launder the bed linen three times to try to keep nightime bites at bay, so we lost valuable time of our holiday.
10. A pest exterminator was called so we had to cut our day short to meet him, who would not reveal his findings until the homeowner opened a contract which they did not. He did recommend a high heat treatment for the whole property and said there could be bugs present.
11. The window blinds are see through at night once the light was on, so we had to put towels across Windows for privacy.
12. Bathroom door was sticky did not open and close easily with no working door catch nor a lock, so privacy was comprimised.
13. Pest exterminator from the inspection recommended we wash then hot dry all our clothes once we got home, we did this resulting in some of our clothing being shrunk and is now of no use to us.
All in all a horrendous stay. Housekeeper lady was very nice and tried her best to help.
Owner was not present and has not responded to our complaint.
Hence the title NEVER AGAIN.
David and Alison.
UK
