Sugar Sands Realty and Management
Minimum age of primary renter:25
Beautiful view, could have been cleaner
The view was spectacular from the balcony, great access to the beach. As far as the room itself, it definitely needed a DEEP CLEANING. There was months and possibly years worth of dust on several surfaces, crude around the edges of the floor. We didn't spend much time in the room so it wasn't a huge issue. The "workout center" isn't anything more that a treadmill and am exercise bike.
We had an impromptu beach trip.
loved it. The only pain was dealing with the rental company. They need to upgrade their check in and check out services.
When I booked this room I specifically asked about BBQ grills on site and was told there were grills and its even on the condos description. We marinated 3 huge ribeyes and 3 huge chicken breasts to grill when we got there and there were NO grills. The security guard told us that we were not the first visitors to complain about not having grills . We also were not even given the code to get into the pool area. When I pointed out both things the sugar sands/ vrbo manager told me that they would not reimburse us for the food we bought to grill and we couldn't get a small grill and grill by the pool. Also said they deleted the listing for the grills on this site and its still there as of now. Definately not happy with their professionalism and customer service. As far as the condo, it was great! If I ever return to the royal palms, it will definately be with a private owner or another realty. If you can't keep your end of the deal when I am paying you for certain amenities, then I don't care to do business with you. Even considering reporting them to the better business bureau.
I am very sorry about the incorrect information you were given on the grilling area issue. Royal Palms complex did in fact have grills at one time. The association for Royal Palms had them removed and did not inform anyone of the change. We were not the only company with the incorrect information. I have corrected this issue on the web site.
TAKE A RIGHT OUT OF SUGAR SANDS PARKING LOT AND HEAD WEST FOR 2.5 MILES , YOUR COMPLEX WILL BE ON YOUR LEFT