Cancelled bookings will not receive a refund.
Needs Cleaning and A LOT of Work!!
This is the second time my husband and I rented this condo for two weeks, the other time being in April of this year. Had we experienced the kind of "issues" we had this October, we would have not rented it again!
When I went to use the washer, I found an entire load of wet bedding and towels in there. We had to deal with this, attempting to eliminate the "musty" smell by using our own fabric softener.
The toilet in the main bathroom was clogged, and thus unusable; I immediately reported this but nothing was done to remedy the situation during our stay. The other toilet had a broken seat, which I left a note about last April, and it still was not fixed/replaced!
Among the things that were not thoroughly/properly clean were: both bathroom sinks and tubs, the ceiling fan, the stove top and oven, the outside of the microwave, the glass patio doors, the heating/cooling vents, both bathroom mirrors, the patio blinds, the woodwork/trim in ALL rooms, and the carpets were all dirty and stained!
We found spiders in both tubs, as well as numerous spider webs throughout the unit.
On top of all of this, the lights in both bathrooms, the laundry closet, and one of the bedrooms were constantly "flickering," so there could be an electrical problem!
The view was terrific, but ALL of these issues rendered our stay less than desirable and we won't be returning to this unit again!!
I am very sorry for the issues that you stated. We have owned this unit for 25 years and my wife and I go there in March of each year to clean and update the items that are not up to our standards. I can assure you that when we left in March the unit was in top notch shape. My co-owner was there for two weeks in August and fixed any small items that were in need of repair.
As you can tell by all of the positive responses, we try very hard to maintain the unit to a high level.
I have offered this customer a 5 night Free stay for any inconvenience, but since they are still not happy I will now withdraw that offer.
Great condo on the lake!
My wife and I rented the condo for a few days in August to visit family who were staying in the same complex. Harborpointe is located in a beautiful and desirable part of the lake, and is close to town. There are innumerable activities in the town of Osage Beach; groceries, fishing supplies, great restaurants, etc. are all within close distance to the condo. Although we did not have a boat, the condo has boat and PWC slips available. The pool was heated and very nice. The condo is clean and well maintained.
We had a great time! Thanks!
Great place! Will definitely stay again!
Excellent very clean as described couldn't ask for a better place to spend the week with early enjoy
The owners of this property are super nice and very accommodating work with you in any way you need very clean well-organized we loved it couldn't ask for any more thank you so much Rich for allowing us the use of your condo
Cozy, Clean, Comfortable, and Quiet!!
My husband and I just spent two weeks staying at this WONDEFUL condo! It has a spacious deck right off the lake, where we watched ducks, fish, geese, and a turtle playing daily.
It was clean, well-equipped, spacious, and ever so QUIET!!! The mattress in the bedroom we chose to sleep in had a king-size mattress and it was very comfortable.
The newer furniture was also comfortable, and the televisions were more than adequate. The unit has a nice refrigerator, stove, dishwasher, and washer/dryer.
The owner was GREAT to work with, always answering our questions in a timely, friendly manner.
We found our entire experience so positive that we have already booked this same unit for two weeks in October of this year!
Very nice place!
We spent a cold mid-March week at your place! We loved it - very nicely appointed, had everything we needed (Amazon prime movies!) and even though it had a lake view, it was also very close to town! We will definitely stay again. Thanks!