King Room with Sofa Bed
Hyatt Place West London/Hayes
Hyatt Place West London/Hayes
Good hotel but a bit far from Heathrow
Hotel is good and seems very new. However it is not that close to Heathrow as we expected
Dear Guest, Thank you for your review of Hyatt Place Heathrow Hayes and we sorry for the inconvenience the location may have caused! Best regards Dominik
It's a nice hotel but the pull out couches are not comfortable unless you put a duvet on it and they don't have universal charging ports so if you're from America you won't be able to charge your laptop or tablets
Dear Guest, Thank you for your review of Hyatt Place Heathrow Hayes and we sorry for the inconvenience caused! Best regards Antonello
Dreadful experience - NEVER use this hotel .
Arrived at 22:00 to find that hotel was overbooked, (apparently as a result of flight cancellations at LHR,).
Despite having reservation and confirmation of booking - rooms had been released to coach loads of tour groups.
Staff were doing all possible to find a room, (within hotel and in vicinity) but none available.
Waited in reception for two and a half hours then finally taken in taxi to hotel on the other side of Windsor.
I travel out of LHR most weeks but have never experienced anything like this before.
Dear Dino, Thank you for taking the time to comment on your recent visit to our hotel. It is only through feedback such as yours that we are best able to direct our efforts. I have shared your comments with the Gallery and Revenue Manager to ensure we continually evaluate and improve the service we provide our guests and making sure no has the same experience that you have had. I hope you will continue to make Hyatt your preferred choice of hotel. Best regards, Dominik Strobel
Beautiful hotel close to the Airport & Restaurants
I would most definitely recommend this hotel to everyone who wants be in close reach to Heathrow Airport and restaurants. There is a lot to do near this hotel so you won't get bored.
Dear Guest, I really appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. Thank you for staying and we look forward to welcoming you back in our hotel very soon! Best regards Dominik
Good location and excellent hotel
I stayed here for 4 nights and found the hotel offered all the amenities that I needed. It is in a good location and has good links to reach London heathrow and London central. The rooms are clean and with modren features. the breakfast has a good selection of food at a reasonable price.
Thanks for staying with us. We appreciate your feedback!
After a long 6 hours drive we arrived at the Hyatt hotel, the man at reception was lovely and upgraded us to a suite! Hotel room was amazing and the king size bed was very comfy, The room had a huge canvas above the bed of the guards at Buckingham palace which is a very nice touch. Bathroom was very spacious and clean with a large tub and walk in shower. Has it's own car park which has a couple of floors. Overall a brilliant hotel and will defiantly be coming back when we are next in London. Thanks!
Dear Guest Thank you for your review of Hyatt Place Heathrow Hayes. I am delighted to learn how much you have thoroughly enjoyed your stay with us. Thank you for staying and we look forward to welcoming you back to our hotel! Best regards Dominik