Evolve Vacation Rental
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Pool / Spa
Lovely home - well maintained with beautiful grounds and a very nice pool.
The house accommodated our group (6 adults and 2 children) very nicely. We really enjoyed the covered patio and spent lots of time in and around the sparkling clean pool. Proximity to family friendly beaches was excellent! The tap water has a very high mineral content so if that’s not your taste be prepared to bring in water and ice - otherwise this house offers a perfect place to experience the magic of Shelter Island.
lovely house with glorious swimming pool!
This is a really lovely house in a very quiet part of Shelter Island (not that there's really a loud part of Shelter Island). It's two floors - two en suite bedrooms on ground floor and a loft upstairs. There's also a huge basement area with a bedroom, a massive media room, and a laundry room. The highlight for us, however, was the pool - perfectly maintained and wonderfully warm this time of year.
The whole property is very well kept-up. The house was very clean when we arrived, with lots of linens and beach towels to get us through the week. David, the owner, was incredibly responsive to all questions. I highly recommend this property for a really glorious beach vacation.
Wonderful family size house for a great getaway for our extended families. Everything was exactly as advertised, and the house was super clean upon our arrival.
Excellent communication from the owner for a few minor things during our stay. We would come back.
Too much Technology, Less Personal Touch and Zero Preparation
Owner had the home set up via remote on a Smart system. We arrived 3 hours after the required check in time and could not access the house. The only contact number on the reservation was a travel agent who gave us the last guest code that coincided with that prior guest phone number. Owner reached out 3 hours after we checked in, and wanted to know how we managed to access the house. Trying to take a shower the next day, the water was cold, when contacted the owner, he then turned on via smart system. The pool was filthy upon arrival but was cleaned the next day. All the bikes tires were flat and the manual pump was broken. We tried the utility room to see if there was another pump only to get a text from the owner not to open that door and that it was “off limits”. We felt as if we were being monitored and watched, too much technology, less personal touch and zero preparation. Little touches such as the hand soap containers were empty. They were stocked in the utility room which was “off limits”. Doors to the patio were difficult to open. Servicemen came in to lock doors that were “off limits”. All this should have been done before our arrival. Of the 4 bedrooms, only one Television worked. Beautiful home and the photos are as seen.
Charlaine, we are glad you enjoyed this beautiful home overall. We have shared your comments with the homeowner who takes feedback very seriously and provided helpful insight on your stay.
Regarding the check-in issue, we understand the cleaning crew entered in the correct guest code in the digital door lock and tested it. They have a default (emergency) code that we keep programmed for times like this. The homeowner was able to re-enter their personal code remotely, and verified that it worked properly. Technology allowed them to restart the hot water heater remotely when you let them know, which allowed you to have hot water within 25 minutes.
The pool is first open around Memorial Day, but we had the pool company open it up for your rental. The pool is serviced/cleaned, and new chemicals added as needed every Saturday morning, as that day is when most guests arrive. The pool company arrived on time, Saturday and did the servicing and cleaning.
This is a large home, it is filled with many items including a Mesh Internet system to assure high-speed internet throughout the entire house and property, 5 Flat Screen Televisions, Premium Cable, all things that are deployed and included to assure best possible guest experience. As soon as the owner was informed about the TV's, they immediately called Cablevision to set up an appointment. To get the home ready for guests, they employ a cleaning crew of a minimum of 3 people to ensure it is meticulously clean.
The homeowner always does a follow-up call with renters to assure everything is OK. They do not contact them immediately as most people require time to settle in. We can confirm that there is no direct monitoring or watching of people.
Regarding the bicycles, they had no idea about air in the tires or pump situation. We had not been informed of any bicycle issues, it is possible previous rental guests did not use the bikes. For this, they offer their sincere apologies and wish you would have mentioned it to them on Saturday as they could have the grounds person take care of any issues. In the future, they will have him check the bikes before arrival.
The utility room is indeed supposed to be locked and is off limits. This area has many personal items, the controls for the smart house as well as a stock of items the cleaning company use for the home.
The homeowner works diligently to ensure guests have optimal stays, and we are confident future guests will love staying here! Best, the Evolve Team
Great Family Home
This is a very well-appointed home in a great location, walking distance to a beautiful beach. We were there during a cooler season so made use of the fireplace every day. Each room has a full bath so it is perfect for couples traveling or a large family. The only thing of not e is that the 4th bedroom is a loft so is open to the living area. We made use of the board games as well. Nothing is far away on Shelter Island but the house is convenient to IGA and the restaurants in town. We would definitely stay here again and in nicer weather would make use of the bikes and outdoor areas. We did have one gorgeous day when we picnicked on the porch and it was wonderful. I can imagine summer lunches and dinners out on the porch.
Beautiful House, Gracious Owners, Great Stay
We truly enjoyed our stay at Shelter Island Hideaway. The house was extremely clean and well-appointed with everything you would need to make yourself at home. The beds in the home were perhaps the best and most comfortable beds we've slept on in our many years of renting. The pool, with its new liner, was beautiful - immaculate. I believe we spent more time in the pool at this rental than in past rentals because of that. The outside porch with its comfortable couches was perfect for lounging. Owners were extremely gracious throughout our stay - ordering a pool net skimmer to clean some leaves out of the pool when we couldn't locate one at the house and were extremely accommodating as to our questions prior to arrival. As noted in other reviews, the media room downstairs felt like a movie theatre with the large TV and comfy sofas. The home was a short walk from a dog friendly beach and just a short drive (or walk) to some of the other beaches on Shelter Island. The house also came with bikes for use, which saved us the expense of renting some - bikes are perfect for exploring the island.
We really enjoyed our stay and can't thank David and Helane enough for their hospitality and opening their home to us. Shelter Island is the perfect spot to get away from it all and really just enjoy nature and family time. The Island also has some fabulous restaurants. I would highly recommend Shelter Island Hideaway and hope to return next year.
Thank you so much for your kind words! I am so happy to hear that you and your family enjoyed. Enjoy the rest of your summer!
We strive to have "our home", Shelter Island Hideaway to be one of the best available. We treat and furnish the Hideaway really and truly, as "our home", furnished with top of the line comfortable furniture, beautiful art and always looking to improve whatever and wherever possible.
We look forward to having you return again. We are always here, so feel free to contact us.
David and Helane!