Leonardo Hotel Berlin
Nice hotel . Good communication.
This is a very nice hotel situated in Charlottemburg area which is well known due to its cafes, bars, restaurant and the beautiful Palace
Dear Marie, Thank you for sharing your positive experience with us. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. We would be happy to welcome you again and wish you all the best. Kind regards
Great hotel, conveniently located, excellent staff
The hotel is very conveniently located by Bismarckstraße U Bahn 50 metres away, enabling you to reach Mitte and the main tourist sights within 15-20 minutes. There are shops, restaurants and a mall minutes away from the hotel.
Amenities were good, breakfast was particularly good, and the staff very polite and helpful
Dear Milan, Thank you for your feedback regarding your recent stay at the Leonardo Hotel Berlin. We are very delighted that you had a great stay at our hotel and that you could benefit from our convenient location. If Berlin will be your travel destination again, we are glad to be your host again. Kind regards
Snobby staff, terrible parking
Their only parking options for this 200 plus person hotel was a 20 or 30 car lot that was full and street parking which was also full. We had to park about a quarter mile away. Rooms are dated with stained carpets etc. I was made fun of by the bar tender for calling Jack Daniels liquor.(Not in a general sarcastic way but a doughy being a jerk kind of way.) But the bed was comfortable.
Dear Chris, Thank you very much for visiting and providing us with your impressions of the Leonardo Hotel Berlin. We are always happy to receive the opinion of our guests in order to recognize the quality of our performance. We can understand that you were annoyed about the parking situation. Unfortunately we cannot change the building construction. Therefore we ask for your understanding. You can be assured that your comment regarding our bar has been forwarded to the responsible head of department. Thanks for praising the comfortable bed. We very much hope that you will give us the opportunity to change your impression of us to a positive one during your next stay with us. Kind regards
check your room for bugs/mosquitos
We could not sleep whole night. My husband was bitten at night, so we were on lookout for bugs.
The hotel stuff addressed the problem by checking few times our room in the morning, but our rest night before long flight to US was ruined.
Breakfast was good, but I will never stay in this hotel again.
Dear Anna, We want to thank you that you have taken the time to let us know about your experience at the Leonardo Hotel Berlin. We are truly sorry about the occurrence what happened to you. We have already provided proof that no infestation occured. Too bad that you do not trust the specialist company. We still guess that you were stung by mosquitoes. Nevertheless, we hope that you give us the opportunity to demonstrate our performance capability. Kind regards
Great hotel near to excellent transportation links
Great Berlin experience for me and my wife. Plenty to see and do.
Dear guest, We don't want to miss the chance to thank you for your feedback. Our team and I are really happy about your positive comments and that you had a good stay and time in Berlin. If Berlin will be your travel destination again, we would be very happy to be your host again. Kind regards
The hotel was ok
They cancelled my reservation without checking wirh me. My credit card was renewed some days before my arrival, so when they checked the number wasnt the same. They wrote me one hour before my arrival when I was on the train. Thankfully my friend had a room and I stayed with her
Dear Veronica, Thanks for your evaluation. We can fully understand your displeasure with the situation. Unfortunately we have not received any reply from you to our email request for a valid credit card number. Therefore, your hotel reservation has been cancelled. We ask for your understanding. We hope that you decide on your next visit to Berlin on our Leonardo Hotel Berlin again. We would be very happy about it. Kind regards