House, 5 Bedrooms, 3 Baths, (Sleeps 12-13)
- English, French
Minimum age of primary renter:25
100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
Great Beach House
This home had everything promised in the listing with VRBO. The property manager was great checking on us a couple of times before our trip and checking in with us once we were settled in the house.
Thank you , Shawna....I appreciate the feed back.
We had a great stay at this rental. We were contacted prior to coming by the property manager who promised we would not experience any of the problems that were mentioned in the previous ratings. The house was clean, close to the beach and we totally enjoyed our stay there. We will go back to that rental property again and recommend it highly.
Great family, So glad I could ease your mind and be there for you. Love to have you back again. Thanks, Deborah
We were hesitant to continue with our booking after terrible reviews but decided to stay after talking to the new property manager, Deborah. She is sweet as can be and assured us of all the things being addressed at the property. The house is a great size and an awesome location. There are still things to be updated or thoroughly cleaned in the house but I am sure the new property manager will address them as soon as she is able. She came to meet us as she lives on site at ocean lakes and gave me her cellphone number early on, she assured us that she would be available if we had any issues. Some of the beds still need new mattresses as they are worn down, but not the worst I’ve ever slept on. There is brand new living room furniture and cookware for the kitchen as well as a gas grill. Although some of the furniture still needed some deep cleaning(dust on the wicker dressers and bed frames) the bathrooms and kitchen were spotless. I wouldn’t hesitate to book this property or any of the others that Deborah manages as I’m sure this one will be nothing but improved from here on and I’m confident she has high standards for her properties. Ocean lakes was a great place to stay, but I would recommend taking an electric golf cart as the pool is a long haul by foot, and there are golf carts everywhere which makes driving your vehicle a little trying at times. The house is about 8 houses from the beach access and you can see the waves from either deck.
Thank you so much for understanding and sticking with me , yes we still have much work to do , you and your family are so so kind and so easy to work with ,which makes what I'm doing so much easier......I'm excited about taking these two houses to the next level and making them the best they can be for our guest , for the owner and for myself. They are great houses and need a little love... A BIG thanks to your family for understanding ...come see me again and see the changes...thanks Deborah
We stayed here for the Youth Nationals baseball tournament, and had a blast. We were concerned about a few of the recent negative reviews, so reached out to the Property Manager. She was awesome, and made sure everything was perfect for us! She even stopped by to meet us, and when we said we wished there was a toaster in the house, she went right out and bought us one! Thank you for everything!
You guys were great , very nice to meet you all, you all let me know you were having a good time, also let know you had some suggestion and a few concerns. I like that . Thank you for taking time to share your experience and please come back and check out the changes . Thank you , Deborah
Great property on the right track!
Our family booked a last minute trip to Myrtle Beach and needed a five bedroom house, this was one of the only ones that met out requirements. The reviews were less than appealing but we chalked it up as a place to sleep since we'd spend out time on the beach. Another poor review came in just before our trip, (May xx '19 review). We were concerned to say the least and only hoped for the best and had our fingers crossed.
The day before we left headed towards Myrtle Beach I received a call from the NEW property manager. I was assured the concerns had been reviewed and the owner wanted a change. Deborah McIntyre (sp?) told me she had spent extensive time in the house cleaning from floor to ceiling and updating furniture, cookware, lights, televisions and linens. Deborah called several times to check on us, assure us our concerns would be addressed and she even came to the house to meet us in person. We had trouble checking in late in the day and Deborah answered on first ring and contacted the owner to get the issue resolved, which was in a timely manner.
The house is/was slightly dated but is in the process of being updated. All the televisions have been replaced, linens have been changed, lamps changed, mattresses have been changed and we even helped bring new living room furniture in while we were there and the unit smelled fantastic as well. There's a blemish here and there, which is apparent in any rental unit, but, it's actively being loved now and has the management it needed.
After all the negative reviews, I can't find a reason to concur or add to the issues. The house is on the way up and was perfect for our family vacation. We would definitely stay here again without a second thought. Between the May 19 review and this, there's been a 200% change.
Thank you Dustin, you and your family were the best. Loved meeting you all, so great full you worked with me on getting the furniture in the house even providing quite a few strong young men eager to help. Made my life better that day. I'm glad I provided a good service for y'all and you are welcome in our house anytime. We are going to continue with the upgrades and getting this house and #1077 back to the beautiful vacation home it should be.
Thank you so much, please return soon. Deborah , PM