Brett/Robinson Gulf Corp
My check in time was at 4 and we didn't get in our room till 6 after being on the road with two kids for 7 hours didn't start my trip off well!! (We got there at 3:40 we tried to time it right)
They refunded me $56 which was fine but they should have had my room ready.. We were exhausted!
Room was clean when we finally got in it .
Room for sure needs to be updated. All in all room was fine. Complex is big and busy but it was helpful on rainy days to have some inside activities . Except for the day the inside pool was shut down due to someone using the bathroom in it...😳
Hi Jenni, Thank you for staying with us and taking the time to leave a review. We strive hard to get all the condos clean and ready by the 4:00 check in time especially during the Spring Break Season. We are glad that the Service Desk was able to help you.
We know that there were some rainy days during Spring Break and glad to hear that there was inside activities for the family. We do look forward to seeing you again in the future.
Phoenix X condo
We really enjoyed this condo. It is spacious so the kids had plenty of room to run around and the balcony was great. Everyone was helpful and friendly. The only thing that I would change is the mattress on the bed. It was not very comfortable. Everything else was great!