8/10 Good
Andrea W.
16 Apr 2024
Liked: Cleanliness, communication, location
Furniture is different, less sleeping area than images show
I chose this property in order to accommodate our kids sleeping on the couches. Unfortunately there was only one couch sofa bed. Two families and sibling groups, and I had planned for my twins to sleep on the little couch. Sofa bed and ocean view beds comfy. Extra king extra firm. Did have stock of puzzles, some games and books.
The kitchen cupboards were filled to the max with dishes and drinking glasses, but no kid friendly Drinkware. No space to put disposable items. Pantry was a good size. The refrigerator has no working light in it and ice maker shoot a bit messy.
The dryer took three hours per load to dry and I mentioned to the front desk. They had someone from maintenance come to inspect and he found the vent pipe 3/4 filled with lint, as well as the dryer itself needing a good clean.
Felt like a hotel instead of a home. I do not travel much, but expected a home feel. Check-in could have gone smoother. The parking tickets for dashboard given at check in were for another party and state, so had to go back to get new. Then once in the room we realized that we were shorted on wrist bands required at the property. Eleven stories up and a walk from elevators, so inconvenient.
Great staff - so friendly!
Andrea W.
Stayed 5 nights in Mar 2024
