Brett/Robinson Gulf Corp
Gross!!! German roach infestation, dryer makes a horrible noise when you turn it on, one roll of toilet paper in each bathroom, tv in guest bedroom never works. We called management to come look he came offered $75 off cleaning fee and said there was no roach spray available. We left at 10 went to Walmart bought some raid and sprayed. The next day they sent someone to come spray even the pest control guy said it was disgusting. They had no other rooms in the building to move us too, but really we packed for a week with 2 kids and you wanted to move us to another building at 10 at night. We stayed since they sent a professional to spray. They then offered to refund us one night. Then laying in bed a roach crawls on me!!! Looked behind the bed they were on the headboard, behind a picture, and bathroom. We are leaving I'm going home to unpack outside and make sure I don't have any hitchhikers. This place needs to be bombed and cleaned from top to bottom these roaches have been here for some time. DO NOT RENT THIS UNIT!!!! We have pictures to prove the roach infestation!!!! The Department of Health needs to come visit here!!
I am truly sorry for the problems you encountered during your stay. Although the condos are sprayed regularly by pest control, it sounds as if this unit had some extreme issues. The Property Manager has told me that pest control has been there 3 times this past week to ensure that this condo is comfortable for future guests. The dryer and TV issues have also been addressed. We certainly hope we get the opportunity to host your family again so you can enjoy this condo and our beautiful beach area.
This was a 5 night "ladies retreat" for my 17 yr old daughter, her friend, myself, and my 86 yr old Mom- These 3 generations had a WONDERFUL stay! The beach and ocean view was perfect. The condo was nicely decorated and the kitchen was VERY well equipped. Plenty of seating on the balcony. The staff at Phoenix 4 worked very hard to keep the lobby entryway and Beach entry/exit clean and safe. The beach staff (Ike's Beach Service) were also professional and attentive. Nearby restaurants are terrific. Walmart and Publix within a mile.
We are so happy to have played "host" to this wonderful multi-generational family time. The stories you share month after month will certainly keep these memories alive for a long, long time. Please come back and see us again next year!