Brett/Robinson Gulf Corp
Amazing Beach Getaway
The room was clean and comfortable and I am going to book again!
Thank you for reviewing your stay with us. We work hard to offer our guests a comfortable and welcoming condo and are thrilled that you had an enjoyable stay. Please tell your friends and come back again!
When we arrived in our room it a foul odor. After leaving the patio door open and air conditioning running for several hours the smell went away. The pain on the doors and walls looked like the company hired a couple of high school kids to patch holes and paint. It was terrible. Once in the restroom there were many black hairs (like those out of a weave) stuck to the walls and the back of one of the doors. The dishes were clean but were put up wet. We had to dry the plates before we could use them. Once in bed there was sand at the foot of the bed under the blanket in between the sheets. They apparently have not been washed since the last renters left.
The Phoenix as a whole was a nice enough place with nice amenities. This is the only condo/complex we have ever stayed that had no ice machine as well.
The best part of our stay was dealing with the ladies at the front desk. They were very accommodating and extremely nice.
Although I am pleased to hear that the staff here is very nice and helpful, I am concerned with the description of the condo upon arrival. I will certainly forward this review to the Property Manager and housekeeping staff so they can address the issues mentioned. We want our guests to feel welcome and comfortable here to enjoy the incredible area and nearby attractions. Thank you for taking the time to review this stay.
Perfect Vacation Stay
We enjoyed the condo, our stay could not have been more perfect. Will return again - everything was so convenient.
When we arrived it took two of us to push the door open. The closet was disabled and dumped onto the bed. No one came to fix that until the next evening. The sofa was some sort of leather futon that was low to the ground and hard as rock. The tv was full of static. The shower handle fell off. We were so uncomfortable that we left a day early.