Brett/Robinson Gulf Corp
Non-smoking room smelled of smoke. Had to call housekeeping within minutes of arrival to remove bubble gum from upper bunk bed and some sort of drippings from bathroom doors.
Kristy: I am sorry you encountered these issues when you arrived. I am forwarding your comments to the Housekeeping Manager and the Property Manager. We want our guests to feel welcome and comfortable. I hope the remainder of your stay was pleasant. I hope you give us another chance when you are back in our area.
Plywood for mattresses, sandbag's for pillow's.
Very disappointed. Did not get any rest due to mattresses equivalent to plywood, and pillow's were like sand bag's. Luckily we were able to move to another location for the rest of our vacation. Unfortunately will have see my physical therapist for existing back disorder, this unnecessary, unpleasant experience caused inflammation in lumbar area of back. Hopefully owner will at least purchase mattress toppers, which are inexpensive but work very well. That way next occupant can have a descent nights rest in room.
Jamie P: Thank you for taking the time to write this review. We certainly want to offer our guests the most enjoyable stay and a good night sleep is high on the list. The owner will be informed to make appropriate changes in his unit. We are happy to accommodate a move to enable you and your family to still enjoy our beautiful beach and coastal area.
nice clean place to stay
My husband, myself and 3 children visited Gulf Shores for the first time Aug 14-16. It was only a weekend vacation and we really enjoyed our stay. The condo was very accomodating. Had everything we couldve needed, had a beautiful view from the balcony. I only have 2 complaints...1, the wait for the elevator was kinda long. And 2, I wish check out times were a little different. For 1 thing it's hard to vacate 17 floors at once at 10 am..making the wait about 30 minutes to be able to catch an elevator down, that could fit 5 ppl and a cart, but my main reason is because when you pay for 2 nights and plan a weekend getaway, if you cant check in until 4pm and have to check out at 10am, you really only have 1 full day to enjoy your stay. In my opinion checking in at 12 and out at 10am would be more reasonable. I understand they have to be cleaned between visitors..overall, we would book this rental again, it was nice :)
watch out for those jellyfish!