- Cottage1076 sq. ft.
- Separate WCs0
- Minimum Stay3 - 5 nights
Isaac Sánchez Hernández
- Response rate:
- Response time:
- within a few days
- English, Spanish
- Calendar last updated:
- 9 Jul 2018
Local Services & Businesses
Sports & Adventure Activities
100% refund for cancellations more than 60 days before check-in date. You must contact the owner directly to request cancellation.
Lovely house in delightful place, and owners nice, but property did not match website description
The house is charming and the location is lovely, right on the main village street with beautiful views from the terrace. The lady who met us was friendly and welcoming, and left a number to call if any problems. We enjoyed our stay in Frigiliana but there were some issues with the way the house was described on the Owners Direct UK website.
The owners direct website stated the property had internet, which we need on a daily basis whilst away, but this was not the case so it cost us £48 to buy this for the week through our phone providers.
The terrace was delightful and had sun all day, but the website stated there were two deckchairs which we had hoped to use for sunbathing. However no deckchairs were available.
Each room of the property was on a different level (eight in total) and there we over 50 steps from the front door to the terrace, some of which were steep and narrow. This was not made clear on the website. We were physically OK with this, but it did put us off cooking in the house as it was too far to carry food all the way up to eat on the terrace, which is something we had looked forwards to. This increased the cost of our holiday as we ate out more. I do not think the property would be suitable for small children or anyone with any mobility problems.
The website stated that TV was available, which it was, but no english channels were available. I think the UK website should have made this clear.
The property is advertised as being suitable for up to 5 people. There were just two of us, and with hand luggage only so were OK, but there would not have been enough storage for 5! Also there was just enough hot water for an am and evening shower each, again there would not have been enough for 5.
There was no english information in the property - this did not bother us as we know the village and the area, but when we have stayed in new places it has been really valuable to have information about local services etc. I appreciate that many guests will speak Spanish, but as the property is advertised on a UK site it would be helpful to have some english resources.
We have stayed in different properties in Frigiliana, and booked with owners direct, many times before and this is the only time we have felt dissatisfied. If the house had been correctly described I would not have chosen to book it (although it is charming and would suit others very well). I also think it was overpriced given the level of facilities available.
Consular tarifas y estancia mínima para puentes, Navidad y Semana Santa, así como ofertas especiales para estancias más largas.