4 bedrooms, 2 bathrooms, sleeps 8
Kacie Van Colen
- English, French, Dutch
100% refund for cancellations more than 60 days before check-in date. 50% refund for cancellations more than 30 days before check-in date.
Safety comes first------ July 7-July 13, 2019
I was on vacation with my family (2 female adults with 4 kids) for a week at the gorgeous 4/2 bath Villa with pool. The property looked very clean until I started to inspect the house. Incident one: While checking the sheets on the beds, I noticed some spots on the sheet that appears to be blood spots and a stain on the carpet. When I called about the stain on the rug and the spots on the sheet, the customer service replied,” They are aware of the stain on the rug and the spots on the sheets even after washing them.” The correct way is to replace the sheets if you already know about blooded spots on the sheet. Second incident: Like all companies, you have to notify the resident if you’re coming by to spray the house. A insect company came to the house and ring the doorbell once. It wasn’t even three minutes, and he was putting the code in the door and started walking inside the house. I stop him and asked him how did he get the code to the house. He replied, "I get it from the home owner". When I called customer service about him having the code to get inside the house they replied," We don't know when the company would come by to spray but they come once every month. But he had a list of housing he was going to spray and he stated they know they were coming by but no one noticed me. As I explain to the customer service, I didn't feel safe to stay in the house when someone else knows the code and can just walk in. I'm from another state and crime is everywhere and if he could just walk in then he could come back and get in. Then they started getting rude and stated,"You have two choices :1- You can leave the following day and get a refund for the remaining days or 2- pay the $25 dollars for someone to come out and change the code to the door. I couldn't leave because my son still had track competition and I wasn't going pay $25 dollars for someone to come out and change the code when the company never notified me that they were coming. It their responsible to make me feel safe in their home. Now if I was notified about the company coming and didn't feel safe after them coming in then I would have paid the $25 dollars. I never know that a insect company were allowed to have the door code to houses when your renting them out weekly. Like always safety comes first. I will look into this more closely when planing another vacation.
Convenient and clean place to stay for a family vacation.
House and contents are exactly as featured.
Great location, clean and extremely comfortable home. Would definitely recommend this house. Great value for the price.
The clothes dryer did not dry properly but so what had t turn it on a second time. No biggie. There was sufficient amount of towels. Pool was perfect. All 4 of us had a fantastic stay.
Beautiful vacation home
My family and I enjoyed our stay in this beautiful vacation home but we were unable to access the property when we arrived as we did not receive the access codes before arrival. The air condition only worked the first night of our week long stay which made nights sleeping miserable but the morning we were checking out, the technician did show up to do major repairs. Theme parks were a 30 minute drive minimum and also to shopping malls. All in all besides the issues mentioned, we enjoyed our vacation and would stay there again.
Wonderful place to stay
So many things to do in the area and someone was always available if I had any questions. Would definitely stay here again!
Very nice house to rent!!
We rented this house for 3 weeks in July and August and visited with 2 adults and 4 kids. The house has enough space for everyone, the kids loved the pool and pooltable. Service provided was good, we asked to put the airco a bit highwr when we arrived and it was done immediately after calling. The 30 to 45 minutes drive to the parks like Disney and Seaworld and all the shoppingmalls was no issue and upon return to the house we enjoyed the birds frogs and little lake at the back of the house. The golfcourse behind the house got visited often but we never experienced any negative vibe from this.
We would certainly recommand this for a stay and from our point of view the house looks much nicer in reality than on the pictures shown on the site.
Marion, Edwin & kids