Brett/Robinson Gulf Corp
wont stay here again
the room was nice, but the toilet had problems flushing when I lifted the lid it had black mold growing under the lid, and around the inside of the tank, some one came and fixed the flushing problem and I commented about the mold but it was not cleaned, I had to buy a tub mat so my mother could take a shower with out falling because the bottom was so slick and the tub side was very high, indoor pool area was very hot and closed at at night but the outside pool was still useable just to cold to use at night, went to the beach the 1st day we were there and did not go back again, it is so far away from the property that when you get to the water your back is killing you and the beach has a slope which makes it very hard to get back out of the water, I have vacationed there years ago several times and loved going there, now you can't see the beach from all the condos they built very few local shops left, tax is 10%, it used to be fun great affordable food, great views , lots of beach access, I had to drive to other beaches just to get to the water. they took a beautiful place and ruined it. there is a cleaning charge added into the room cost, then your expected to clean before your leave or they will charge you again, I own my own cleaning business and would never have black mold growing in any of my customers houses not even inside the take of the toilet. if you really want to go make sure you stay closer to gulf shores the beach is closer to those properties, It would of been better if I could of use the beach where we stayed but I just could not make the walk out to it and the the slope into the water makes it very hard to get back up with the waves pulling against you, very sad about the whole stay
Darlene: I am happy you found the room nice and comfortable. Thank you for your candid comments about the housekeeping. I will forward your comments to the manager there. We continually train and re-train our staff and this review is helpful. I am glad that maintenance was quick to responded to your request. Most guests love the expanded beach located here so they will not be crowded but I do understand that it adds a little bit to your walk. I hope you return to our area and am confident you will find another complex more suited to your needs. Everyone needs a find a place to relax and enjoy the beautiful beaches here.