100% refund for cancellations more than 60 days before check-in date. 50% refund for cancellations more than 30 days before check-in date.
This property was great. It had everything I expected and was exactly as I thought it would be. I would recommend this property to others and I would stay here again.
We just got back from "Club Muskoka" and I will give a list of the pro's and con's
Pros: It was right on the water. 81 steps + and you're on the dock.
There were 2 water trampolines and other water toys. (A few vital pieces missing like handles) but there were ropes and it was so fun.
There is a park type area that my 5 and 7 year old loved. You can see and hear the kids,depending on where you're located.
They had a volleyball area too which was great.
They provided you with a bbq and propane which we really appreciated. We used it the entire stay.
They also had a man made water slide that the girls and even my husband had a blast on.
Cons: It was very outdated and everything was mismatched furniture. I have an issue with older well used items like blankets and furniture. Things like that need to be replaced every 5 years or so. Especially when being used frequently.
The toaster was broken, we never said anything because there wasnt much of a point.
When we first arrived our floors were soaked in the hallway and back bedroom. It was more then a safety issue and i did call the owner. He brought 3 towels which was thoughtful but we had to use a sheet we had brought plus one of our own towels. My girls did fall a few times. He said it was the condensation which made sense but still upset me a bit.
The condo we stayed in had not been aired out, so it smelled quite musty. I had to buy cleaning supplies to clean and spray with febreeze.
The bbq had not been cleaned which we had to do.
The beds were extremely uncomfortable. All of us struggled to be comfortable and I woke up everyday with a sore neck and back. Brand new mattresses would make a world of difference.
There was no AC in the condo, and apparently every condo is like that. So if you need AC,chalet!
Lots of junk on the yard as well, outside our room there was 4 bbqs just sitting.
For the price it couldve been better. Owners were nice and our kids had fun