Brett/Robinson Gulf Corp
Lack of basics
This particular condo was severely lacking basic cooking utensils, nor did it have salt or peppe, liquid dish soap and dishwasher soap!!. Only one roll of toilet paper and paper towels and 2 trash bags. For such an expensive stay, I was quite disappointed in the lack of basics!
I am sorry about the communication confusion when staying here. Most of the items you mention are not included with the condo stay. This should have been told to you when making your reservation and is included in the FAQs of the confirmation. We will look into ways to make this information more clear as no one likes surprises such as this. Despite this, we hope you and your family enjoyed your stay here and took home memories that will last a long time.