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Cancelled bookings will not receive a refund.
I DO NOT recommended
Overall the property itself is very well laid out with the lazy river and the other amenities. The location is good. As far as the condo goes… The communication leading up to our trip was pretty much nonexistent which Didn’t help very much. I noticed that the property was not clean very well. But our main concern was when we lost power and water, because the owners we believe had not paid their bills. It is pretty disappointing that people can’t manage their businesses better. As a vacation home owner, I always want my guest to feel like they are in a clean and safe environment and that we would do everything we can to go didn’t help very much. I noticed that the property was not clean very well. But our main concern was when we lost power and water, because the owners we believe had not paid their bills. It was pretty disappointing that people can’t manage their businesses better. As a vacation home owner I always want our guest to feel that they are our first priority! I don’t feel like this was the case with this property. Sad to say I do not recommend this property, but i do recommend story lake.
The best Stay Ever!
We arrived Sunday evening and were in awe. The pictures underestimated what we were expecting. This rental property exceeded our expectations. The kids walked in and started screaming because they loved everything about it. Great location! The pool was amazing. Even on the cool days the kids were able to partake in swimming activities. It was neat and clean. I will say two of the rooms television wasn’t working but there were more than enough TVs to watch. Overall this was a great place to stay. Felt like home.
We are very pleased that you enjoyed your stay and chose our house. Our satisfaction is that you and your family had a happy time together!
I hope I see you very soon!
Have a Happy Holidays!!!
Home was great but had some annoying issues.
This is a wonderful spacious home! Very clean and decorated adorably. We had a few issues during our stay. One being ants! The pool deck and back door were covered with ants. The pool also had tons of ants. They began coming in the home as well. We called but no one came. We bought some raid and it helped a little. The most annoying issue was the alarm would go off and make a constant beeping at random times including 12 am, 4am, 7am in the morning. So on our vacation sleep became an issue. They finally corrected it on our last nights stay. Other than these issues the home is wonderful. The larger pool and water slides on the property allow for hours of fun for kids. We were in a tournament and only 20 min drive with no traffic to ESPN world of sports!
Good, but very poor support
While the property was nice, we had no support from owner or help line. We had issues with the house such as:
- TV in a kids room not functional
- unbalanced air conditioner
- complex main TV/receiver with no instructions
- alarm going off at 3AM and 7AM every night
We called the help line everyday and the items above were not fixed.
Great clean house. Good location. Close to everything.