Newly renovated cottage -3 beds - 2 baths - open plan with fenced yard, screened porch & large deck - plenty of parking on site - full washer & dryer provided. Master bedroom has queen bed, bedroom 2 has queen bed, bed 3 has a full bed. Fully furnished living room and kitchen, screened porch and deck with outdoor furniture . Located 5 minutes to downtown Franklin, Tn shoppes & resturants - 10 minutes to The Loveless Cafe, Natchez Trace Parkway, Leipers Fork community, Cool Springs Galleria shopping & restaurants, and 20 minutes to exciting downtown Nashville !!
3 Bedrooms, 2 Bathrooms, Sleeps 6
- Calendar last updated:
- 15 Nov 2018
100% refund for cancellations more than 60 days before check-in date. 50% refund for cancellations more than 30 days before check-in date.
Awesome place and plenty of room for us all!!
Great place to stay! Loved the decorations and special touches. Nice having so close to friends and family!!
The house was nicely updated and perfect for what we needed. The neighborhood was cute too.
Cute place BUT... there are issues
We rented this house the week of July 4th, 2018. It's a cute place but there are some issues that need to be addressed. The air conditioning was not working when we arrived. After repeated attempts to connect with Denise, we got a text from her stating that she was out of the country and asked that we call the business she uses to have them come out and look at it. We ended up having to stay in a hotel the first night as the repair people couldn’t come out until the next day. It was 88 degrees in the house and we had my elderly mother in-law with us. They did come and fix it the next day but it took all day for the house to cool down. We asked Denise to pay for the hotel room as the house was too hot to sleep in with my mother in-law. The hotel cost was equal to one night stay at the house so it seemed reasonable. We have repeatedly texted her but have received no response. Also the toilet flush arm in one of the bathrooms had a broken connection that was held together with a paper clip. It came apart every time you flushed. In addition, the only place to sit and eat in the house is at the kitchen counter (two stools). There is a table on the back deck but that area gets very hot during the day and there are bees/wasps nesting above the door so not good for eating in that area. Other than that you are balancing a plate on your lap. The dining table shown in the listing pictures is actually a bedroom and the table/chairs are not at the property. We have rented homes in other parts of the country and have had wonderful experiences with the owners. We would not recommend renting from this owner as the customer service was horrible and the property needs work.
Thom - Thank you for the compliment that the house is cute! I do sincerely apologize for the issues with the air conditioning in July! Of course that was something that was completely unforeseen and out of my control. And again the timing was unfortunately when I was flying out of the country on my own personal vacation and was out of cell service for a period of several hours while on the airplane, however I immediately made arrangements with my HVAC company to fix the problem as soon as I received your messages.
And it was immediately repaired. It is very hot in Franklin in July, and I did agree to cover the cost of your hotel stay during the time when the unit was not working. The only reason I have not reimbursed you is because I have not been given an amount for your hotel bill, or an address to send payment. In fact, I have only received one text from you regarding your expense, not repeated requests. If you will please send that bill to me directly or through the customer service Dept at HomeAway, I will gladly send you a reimbursement for your expense.
As for the toilet plunger, again an unforeseen occurrence which was immediately repaired as soon as I was told of the issue. I do believe you told me not to worry with sending someone to the house during your stay, that you were fine waiting until check out for me to send a repairman.
The dining table has been removed to make room for a third full bedroom, however there are 4 barstools for the kitchen bar (not 2) and there are TV trays available as well, so you don’t have to balance your plate on your lap. I will be sure to remove the picture of the dining room from the listing - I actually believe it has been removed, but you must have booked your stay prior to that update to the listing. I do make every effort to make my home one that is comfortable, with all the benefits of home, including fully equippped kitchen, new linens and towels, comfortable beds, cable and internet, privacy fenced yard and a furnished screened porch and a furnished open deck in the back yard. Again, wasps and bees are a naturally occurring thing in Franklin in the summer and cannot be prevented, however I have quarterly pest treatments at the house AND there is a can of wasp spray under the kitchen counter for your use if you need it.
I do make every effort to have my guests comfortable and happy with their stay, so I do hope this review will not cause you to bypass my home in Franklin for your visit.
Very cute cottage and excellent service
The Franklin cottage was very cute. Unfortunately, a thunderstorm briefly knocked out the power and the a/c did not come back on. Denise immediately addressed it, as soon as we notified her. The a/c was unable to be fixed, over the weekend, so Denise offered us another one of her properties, in the Brentwood area. We were at at a wedding, so Denise had the new place completely ready to go, when we got there, late that night.
Any business can be good when things go right, but how they handle things, when things go wrong, is a true representation of their business practices. Our situation could not have been handled any better. We were updated frequently with the attempt to fix the a/c and with the offer of the other house for us to stay.
Kudos to Denise for her excellent customer service.
We hope to get back to Franklin to stay in the cottage, again!
So pretty and clean! Loved the porch!!
Can’t wait to come and stay again!
Great little house close to downtown Franklin
The house is completely renovated and the decor is adorable! The backyard is huge with a spacious back patio and the front porch is enclosed with screens and has furniture to relax on and enjoy the weather.
There are pots and pans, dishes, silverware, and glasses, new appliances and nice furniture. The only thing we missed was a grill in the backyard. The communication was great and I will definitely book this home again. Just a heads up there are 2 bathrooms but neither is directly connected to the master suite... it wasn’t a big deal to us but if we had other guests with us, we may have preferred that. Beautiful place!