Standard Suite - Located toward the bottom of the hill from the main road, no sea view
Ayara Hilltops Boutique Resort & Spa Adults & Young Adults 16+ only
My wife and I found the hotel fantastic and can't fault it. We enjoyed the seclusion of the individual "villas" and the layout of the hotel on the hillside. We could hear the road from the balcony of our room (818) but it honestly didn't bother us and once inside we couldn't hear it. Staff were very friendly, helpful and anticipated our needs throughout our stay. The complementary breakfast was brilliant, lots of choice of Thai or Western dishes. The pool was large considering the number of guests for the hotel with plenty of Sun loungers. The pool-side menu had a variety of snacks and beverages that we really enjoyed. Brilliant value for money when flying from the UK. Our honeymoon was extra-special thanks to Ayara Hilltops. We hope to return!!
Great hotel at Surin beach
We stayed in the cheapest room advertised near the roadside and it was still of a very high standard. Plunge pool, terrace, separate lounge, bedroom and bathroom (with a bath and walk in shower).
Pool area is nice but has a "spa" feel, if you want a bit of atmosphere probably not the hotel for you.
Outside of hotel, Surin beach is 5 minute walk but nicer beaches are a short taxi ride away. The hotel offers a transfer to a beach club that had a great food and a good location.
Breakfast at hotel was great and was great to be kids free.
expensive hotel With low hygiene standard
We are a couple of 70+ age. We stayed at the hotel before 2017 new year for 5 nights. This hotel is very quiet and we hardly see anyone around the poolside or lunch/dining area. You can really enjoy the peace and quietness.
Usually 2-3 staff came to clean each room every day. daily room cleaning each time. They usually change bed sheet every 2-3 days unless you request them to change everyday or they see some obvious dirtiness.
After I stayed 2 nights, I found one obvious big blood stain on one pillow case and another faint blood stain at the end of the bed sheet as shown in photos. As we did not have any bleeding. I felt angry and complained to the manager. She tried to find the reason but could not find any. She then told me the room had been vacant several days before we checked in and the maid should have changed everything. She apologised and asked the maid to change my bedding right away.
On the next afternoon, to my extreme surprise, I found again there was a big brown stain at the end of the inner side of my blanket cover. This showed that the laundry job had not been done properly and the maids did not check carefully when they changed the bedding.
I am very disappointed and annoyed by the hotel cleaning standard, I would not suggest anyone to spend on an expensive hotel with such low standard hygiene management.
very relaxing and enchanting place to stay. friendly staff, always helpful. To remark the front desk manager. she is sooo sweet!