Crown Regency Residences - Cebu
DO NOT BOOK HERE
Absolutely horrendous! Booked two "deluxe room" nights through Expedia. Prices went up right at check out for no reason. Room did NOT look anything like the photo! Spoke to guest services, they offered another room which looked pretty much the same (except it had a tub instead of shower). Our bed sheets had all sorts of weird stains on it including very visible (even in dim light) shoe prints and BLOOD. Had them changed and still found blood on the new sheets! We stayed the first night cause it was so late already. We tried to cancel the second night and explained that THERE'S BLOOD on our bed sheets that's not ours. They didn't even look surprised nor did they apologize. Told us we had to cancel it through Expedia; Expedia tried to sort it out with them but they apparently didn't receive the cancelation email Expedia sent so I'm not even sure if we will get our money back. No WiFi in the rooms - only in the lobby. This place is far from a main square.