Deluxe Room, 1 Bedroom
Urbana Sathorn Bangkok, Thailand
This hotel is 10 minute walk from Saladeang Station. You will find street stalls once you walk for 3 minutes. Spacious rooms, well functioning A/C with a kitchen (though I did not use it). Can improve a bit regarding cleanliness, but I would say , please don't expect too much as how much you pay for it.
Cockroaches on high floors.
Booked a non-refundable room rate and found that my first two rooms were infested with roaches. Wanted to check out but was refused a refund due to Expedia's booking. Went to the supermarket and bought roach traps which collected this many roaches in 6 hours. Finally got a low floor room for the last three nights and a free massage to settle my nerves (but not let me escape) and no roaches appeared once new traps had been set. This hotel should close down, fumigate, clean and then reopen. They should not be continuing to operate while in full knowledge of the ongoing infestation. I will add that the staff was friendly and kind but unable to address a major issue other than offering repeated room changes.
Nice hotel close to shopping center
Hotel room is comfortable, it close to many restaurant and shop.
Average, 3 star at the most
The staff here is AMAZING, just as most people in a Thailand are, however- I'm assuming the management or the owner provides no training.
Our room never got cleaned, I had to call and ask for it to be cleaned after coming back to the hotel in the evening. When you walk all day in the 100 degrees weather, you are absolutely exhausted, drenched in sweat and in need of a shower- therefore a clean room is important upon your return.
Overall the hotel is nice, but they provide very minimal supplies of toiletry - if any , and only one towel - 3 stars.
I travel often and associate 4 stars hotel with an excellent service, therefore, I am giving this hotel only 3 stars.
Again, the staff is kind
Consider twice or thrice before staying here!
I've stayed in many different hotels, hostels, B&B and guesthouses and yet, I've never seen so many cockroaches in my life! Killing 5 to 6 cockroaches is like a daily routine upon checking since day 1! Asked the housekeeping to clean up the mess but those little freaks just keep on coming!!
While the location is good, the pool is great, having such annoyance does not make you a wise traveler to stay here..
Hotel facilities, staff, and room were nice, but there were lots of cockroaches in the living room and bathroom. By "lots", I mean I killed 10, but my girlfriend and I must have seen >30. We did not leave food out or spill anything in those areas.
Location is fairly inconvenient since it is not really walking distance to boat rides, shopping, restaurants, or bars. That being said, we stayed there because it was next to a restaurant we wanted to try.