100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
Beautiful home but....
My family of 12 came to stay and were happily surprised by the extra bedroom. However, after communicating with the owner multiple times before the trip he failed to respond when actually needed at the house. We encountered a locked grill (that was claimed to be free & available in extras), dirty flooring, stained carpeting, broken dryer handle, broken dishwasher, leaking airconditioner causing a fall on the wet floor, ants in the bathrooms and clogged toilets. As of right now we have still received no response and as a whole were disappointed in the experience at this Home. Unfortunately I would not recommend this house to anyone.
I was worried because of size the group
We came down in two cars from North Carolina had a great time tons of room ever had a bonus room. The pool is great if you get it heated but if not the club house is like a stones throw away. The only issues i had was the carpets on the steps seem to have something spilled on them and the dryer handle to the door broken and the ice machine being fixed being that we are in hot florida would've been great but not deal breakers at all. My family enjoyed our time in this home very much. Thank to home away and matt the homeowner for making that happen. Will be back for a visit soon.
Thank you for your feedback. The stairs did have a stain that we have had professional carpet cleaners treat. The dryer handle was on order and the ice maker was turned off, not sure if guest did by accident. Thank you