Buzz Lightyear - SL4809, 4 bedrooms, 3 bathrooms, sleeps 8 maximum
Communication is key
So.... I just stayed at this property June 20th- 25 the property itself was ok it was clean but there was some dings and marks on the wall. The only issue I had was the communication with management when I payed off the house I had to contact them for an conformation e mail. Then the day before my trip i had to call for the check in information that was never sent ...I ended up talking to 3 different people who gave me the run around. I had to call about getting the trash removed from the location I was told to leave it at and when I called the number given I have as of yet to receive an answer or call back. Other then that I had a great time at the resort.... I do wish that the house was closer to the club house though.
Not worth it
No communicate prior to stay. I went to the wrong bldg because we didn't rec and email with updated location or check in information. Place wasn't very clean. Stains on blankets that looked like pee. No dish towels. We had to take out all the trash and fridge had to be cleaned out however there was a large cleaning fee. Only left us edith two trash bags. Blinds out to the pool area was missing pieces. The master bathroom shower had a water issue. The shower faucet was stripped and we couldn't turn off thr water. The mnx guy was very nice and quickly solved the issue however the water ran for over an hour until he arrived. We only had 5 people in our family so the space was great and community pool is great. Just depends on what your standards are.
Short family stay
The complex was awesome. Great community pool and grill. The townhouse was less then impressive. It was not cleaned well. My daughter found a lollipop in the couch in our first 5 mins there and when I looked under th couch for a matchbox there was a lot of empty food containers. Kind of gross. Rugs upstairs were stained and upstairs guest bathroom needs some updating. The kitchen was extremely minimally equipped. Not even salt and pepper and the coffee maker is only 4 cup which doesn’t match with a 4 bedroom unit. Towels are scarce. We had to buy our own for the pool. I would stay this complex again but not this property. I also called customer service several times before our trip to get the check in details that were never sent and I was disconnected twice. grill was locked up and we couldn’t use. Not worth the high price.