3 Bedrooms, 3 Baths, Sleeps 6
ResortQuest by Wyndham
We stayed at this condo last year and had a better experience then this year
First we had the wrong gate code to get in. Then they changed the walking gate code and had to call about that. Only two day out of our stay did we not have to call and ask about or two chairs that were not out by 10am. This experience was def not as good as the first.
We are so sorry that you encountered these issues during your stay. I’m sure that it is frustrating having the wrong information. When changes are made by the HOA we try to relay that information to our guests as soon as possible. Since the beach service ran out of chairs, I hope the refund that we gave you made up for the inconvenience. They have assured us that this will not be an issue going forward. We apologize that your trip was not as smooth as it should have been. Please allow us to continue fulfilling your vacation needs in the future.
Great condo, poor communication
This condo was beautiful! It was so clean and roomy and perfect for a family. It was close to the beach and had a convenience store right next to it, which was handy when I needed to get all those things I forgot to pack! The only problem I had with it was that it advertised a weight room, which is one of the reasons I chose this condo, but there was no key to it and I couldn't get anyone to help me get a key. I was told it should be hanging by our door but it wasn't. I was told to go to the 4th floor and talk to someone about it, but there was never anyone at the desk. I called the number provided via text at check-in 3 different times. The first time a woman answer and said she would have someone bring it right up. I offered to come get it but she said someone would be there right away. No one showed up. The other 2 times I called, it went to a customer service center somewhere else. So I never got the key. Overall, though, it was a wonderful stay and I would recommend you stay there, unless you want to use the weight room.
Things were great
Thank you Beau, glad that yo enjoyed and hope you can return soon.
Our stay here was outstanding. The view are incredible, and the unit was very well furnished from the kitchen to baby accommodations. We will definitely stay here again. The staff at check in were very knowledgeable and helpful about the local area as well. They gave us some great places to eat.
Rick, we are so happy to hear you enjoyed your stay at Emerald Dolphin. Your guest experience is our top priority. Thank you for taking the time to write a review about your vacation after you returned home. We hope you are able visit again soon.
Great place for a family get away
This place was great for my mom, sister and my daughter. We were in town for my daughter's graduation and there was plenty of room for us to spread out. The 3 bathrooms worked out great for when we were all trying to get ready to go out. Beach access was wonderful and the pool was perfect. We would love to come back again. Thank you!
Connie, we are so happy to hear you enjoyed your stay at Emerald Dolphin. Your guest experience is our top priority. Thank you for taking the time to write a review about your vacation after you returned home. We hope you are able visit again soon.
The property was beautiful
We had a great time starting from how beautiful the condo was to being able to walk to the beach every day. We couldn’t have asked for a better vacation.
We are so happy to hear you enjoyed your stay at Emerald Dolphin! Your guest experience is our top priority. Thank you for taking the time to write a review about your vacation after you returned home. We hope you are able visit again soon.