- english, spanish, swedish
100% refund for cancellations more than 14 days before check-in date. 50% refund for cancellations more than 7 days before check-in date.
Large & spacious with a gorgeous pool area & in a fabulous upmarket location
Antonio was very helpful & true to his word. The property is as described, it was very clean and good for the 3 star apartment complex it is in. The price is good value compared to others...flat is basically furnished reflected in the value.
Three weeks stay
We spent again lovely holiday and enjoyed it. All basic things worked as promised. The owner is very kind and helpful if you need something. The garden and pool area was well taken care of and cleaned daily.
Muchísimas gracias, por tus comentarios.
Three weeks and satisfied
We (four adults) just stayed three weeks in this apartment. All basic things worked, and the equipment was as promised. Got the keys and they were picked as agreed just in time. The area was well taken care of and the pool area cleaned every day. We could also return next year....
Hello, thank you, the good comment you have made on the stay in my house, Thank you very much and see you soon. Merry Christmas and Happy New Year
I would not recommend this property
My wife stayed with her parents along with our 3 young children in this property for a week. We are a normal considerate and respectful family. Our experience of this property was not a good one for a number of reasons. This apartment is poorly maintained and if you have children this accommodation is completely unsuitable. Above all the landlord is untrustworthy and holds for no concern or responsibility for children's safety. There are no bathing facilities at all for young children. Our 6 month old daughter was bathed in the kitchen sink for the whole week while my 2 year old had to be bathed in the toilet bede after the shower door collapsed on her - for which the landlord has claimed was our own fault and has withheld our full deposit despite his inadequate facilities being responsible for injuring our child with his dilapidated property. A shower is never suitable for a very young infant. He has not acknowledged or accepted any responsibility for the inadequate facilities which this property provides but instead has not returned our deposit despite multiple attempts to contact....The gardens are poorly maintained, even to the point of us considering them a safety hazard for our children, there has been no investment in the property and some of the appliances are not working or not adequate. The landlord never showed his face for the entire week to inquire on our stay. If you want a nice property and comfortable holiday I would absolutely suggest you avoid this property and landlord. It is no surprise there are no recent positive reviews. This complex is lovely, the area is lovely but this apartment is not. We are nice people, this is an honest review and ultimately we were really disappointed with our experience here. Mark & extended Family
too many broken promises, not as advertised
I would have liked to write more but there is only limited space for the review.
There is no direct internet connection on the property. Antonio bought a ticket from the hotel next door which offered a wireless connection for their customers. We only received the ticket on the day after our arrival. Due to the distance to the WLAN the signal is very weak and almost impossible to use on the terrace, only with restrictions in the kitchen. Antonio promised internet for our entire stay however the ticket was only valid for two weeks and for the last three days we had to buy a new ticket at our own cost.
The green garden only exists on the pictures, in reality there is hardly any grass left.. The BBQ is not usable because of weekly cockroaches spraying.
The air con on the ground floor was not useable at all. Within seconds the main fuse reacted and the entire bungalow was dark. A repair was promised several times and we stayed at home at the agreed times but no repair was done. We only received several excuses. At one stage we have received an e-mail from Antonio saying: “I can’t deal with your problems right now, try to enjoy your vacation instead”.
We requested a discount for these defects but this was not negotiable with Antonio.
Unfortunately the worst was yet to come. On the agreed day and time of our departure Antonio did not show up. We have therefore not received our deposit back. Since we could also not give back the keys we took them with us. Once back in Germany Antonio has contacted us. We offered to send back the keys immediately after receiving our money but have not received an answer.
In the meantime Antonio is claiming that we have left Gran Canary earlier than contractually agreed and that we stole the only keys he had for the property. Since he had to buy new looks and keys he is not prepared to pay back our deposit. He also mentioned that he has given our name to other landlords in the area with the advice not to rent to us in the future.
I can proof with e-mail exchange that we did not leave early and that all other statements made above are also correct. Photos taken during also show the real condition of the property and garden.
In summary we have enjoyed our vacation but we cannot recommend this bungalow at all. It clearly does not fulfill the promises mentioned in the advertisement which hopefully is checked by HomwAway from time to time. In addition Antonio does not follow signed contracts.
We stayed in this bungalow four weeks in January-February 2012. We had four little children and grandparents with us.
Bungalow area Bahia Meloneras clean and peaceful. Bungalow itself is not luxury but it has everything you need for comfort stay. Swimming pools are cold as another rewiev says too. Backyard was very safe and nice for children to play.
Basement floor was good for grandparents to have some privacy when they needed some quiet time from our family. :) There are own tv, sofa and bathroom in basement too.
Best thing is that location of the bungalow is excellent. Sandy beach and shopping center are both within a walking distance.
Antonio is very nice and helpful man. He even bought another cot just for our babies (we have twins). We transferred reservation money in advance and everything was fine. We warmly recommend this place!
Thanks very much for your comments, Best regards.