2/10 Terrible
Kim&Matt B.
10 Mar 2023
Liked: Communication, location
Disliked: Cleanliness, listing accuracy
Buyer Beware - Not As Shown In Listing Images
I will cut straight to the point. The images currently being used for this listing are old, outdated NOT accurate as of 03-10-23. Ask Host for current detailed pictures, AND ask about current conditions/issues. We learned the hard way that we should have done this, because significant issues exist.
The images must be 5+ yrs old. DO NOT reflect the current condition.
We are not trying to be mean/disrespectful. But, we feel like we were mis-led/deceived as to the current poor condition of home. Pics & description made it look clean, bright, up-to-date, remodeled, in great shape. This was sadly not the case! We drove 5 days from Florida arriving (mid-Feb'23) this hoise. We paid upfront for 34 days at: (xxx$$ not allowed to say per vrbo)VRBOs fees, cleaning fees, add. fees, sec. dep. (est. $X,xxx)
We were very disappointed when we entered the property to say the least. This property has significant issues far beyond cleanliness. It has not been taken care of for a long time.
→ Genoa Property Issues as of 02.27.23 →🔽
▪️ Microwave filthy inside/under: Greasy, grime, crumbs.
▪️ Oven is filthy dirty; not been cleaned in long time. Pots and pans and small appliances filthy, greasy, not cleaned. Inside refrigerator was dirty, mold on bottom of freezer inside.
▪️ Mold on ceilings of both bathrooms and behind toilet. *cleaner did come back to wipe off. Kitchen blind stained.
▪️ Refrigerator dented in many places, not as shown. Looks like someone took a golf club to it.
▪️ Kitchen ceiling light covers are cracked in many places and drooping.
▪️ Kitchen table wobbles. Shakes in all directions and seems as if it will fall over. Not table shown.
▪️ Carpets are filthy, stained, visible dirty trackways 1stfloor and 2ndfloor. Unsanitary *they were vacuumed when we arrived, but they need professionally steam-cleaned.
▪️ Walls need painted: covered with marks, smears, chips , cracks, holes, dirt, stains everywhere.
▪️ We killed many spiders/bugs. Not sprayed.
▪️holes in door, dont close properly; Closet doors broken.
▪️Furniture heavily stained on chair/couch, etc.
▪️Floor air vents bent, broken; HVAC vents coated in dust.
▪️Ceilings covered in stains,dirt,grime...all need painted.
▪️Oreck vacuum bag filled, no replacements, doesnt work.
▪️2nd floor toilet no flush; 2nd floor shower doesnt drain.
▪️Side door knob broken. Deadbolt to keep closed.
We vacated early/ got refunded for unused nights. No other credit offered.
Kim&Matt B.
Stayed 15 nights in Feb 2023
