Ecxeptional View, Extraordinary Location, Easily Accessible, Completely New
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About DOME APARTMENT
I'm teacher. I love teaching and also living in Florence with my family: Cristiana and Giulio.
DOME APARTMENT purchased this Apartment in 2015
Why DOME APARTMENT chose San Lorenzo
Because it was a fantastic occasion of investment. I've found an apartment like this one for 2 years and finally I found it and I immediately baugth it. It is very rare to find something like the Dome apartment. As I saw it, my wife Cristiana and me have been immediately in love with it!
What makes this Apartment unique
location, location, location VIEW! Something really special Silece Shops close to the apartment The station All the monument near Two separated bedrooms: ideal for 2 families also
100% refund for cancellations more than 60 days before check-in date.
My 4th trip to Florence, 3rd time using VRBO and first horrible experience. Not sure what the other reviewers smelled/didn’t smell or dealt with but here’s our story - washer didn’t work first day and the property manager fixed it by late afternoon of the next day. Septic truck stops every morning right outside the big master bedroom and so expect to be woken up by hot sewage smell every morning between 5-6am as the AC pumps that air right in. And it lingers in the air apt for a few hours. When we addressed this two times with the owner it was stated that it only happens once every 6 months (not true as we got 3 of 3 mornings) and then it was told to us that there was an issue at the building across the street (again, not true). I asked the nice septic truck man on our way out of there and he said he does this every morning but he was late (9am) the day we were checking out.
When we arrived the floors had long black hairs and dirt and dust and the bathrooms were dark, moldy and much older looking than the pictures on the ad. The cleaning co the owner uses needs to clean the floors and empty the coffee filter basket.
If you want to use the oven and some lights and an AC unit the breaker can’t handle it.
Also, be prepared to take all your trash out and find a bin on your check out... that was the instruction when we arrived. The battery’s stopped working on the master AC unit remote so we couldn’t turn it off when the septic truck arrived every morning.
We left the unit in better shape than we found it... other than the hot poop smell. Can’t do anything about that as it’s the location of the unit. Also, pay attention to the description of no lift. Don’t arrive with a lot of luggage or one heavy piece.
We stayed here as a family with two young children. I loved the fact that it is pretty much around the corner from Il Duomo...and close to the train station. The kids loved the little balcony, and would read their books out there:) The apartment was clean and well stocked. The only thing I would say beware of is the the showers are very small...if you are a bigger person it may be an issue. I also loved that it had 2 separate bathrooms. One room has a queen size bed and the other had two good sized beds (queen/full?). Overall I loved it and would stay again!
Beautiful, perfect location
Everything was just as at should be... the pictures don't do it justice. The best part was the location though... steps away from the famous Piazza San Lorenzo. The apartment was clean and the views were perfect! We would go again in a heart beat!
Beautiful, Comfortable, Centrally located
This nicely furnished apartment is in a great spot; a quick walk from the Central train station and a quick walk to the David. The two bedroom unit was perfect for two couples. The rooms were on opposite sides of the unit so privacy was never an issue. The bathrooms were clean and had plenty of hot water. Showers were a little small but worked fine. The beds are comfortable and clean. The ceilings are high and give it a very spacious feeling. The kitchen is well equipped. We mixed it up with meals out and home cooked Italian dinners! We really enjoyed late evening glasses of wine on the balcony. It is a little tight for 4 but managable. Loved the spot!
Charming flat in an amazing location, just needs a little bit of tlc.
This is a lovely flat in a brilliant location next to all the major attractions in Florence. You literally could not get a better location. Has all the requirements in terms of reliable wifi, good quality beds, ac and a great view to San Lorenzo Basillica.
For me, it just needs a little bit of additional maintenance to get rid of the mould in the shower and could maybe do with replacing the flooring, but other than that, it's a lovely little flat and a very peaceful place to stay in Florence.
I would love to go back!
thanks for the marvellous review.
I will consider you suggestions.
Absolutely NO customer service!
We left voice messages, email and text messages to three different contacts associated with this property. NO ONE responded during our 6 night stay. We needed to purchase toilet paper, soap for bathrooms and kitchen, dish cloth for kitchen and garbage bags. Cleaning was inadequate. Bathroom floors were dirty. Bathrooms need help with dirty grout and mold and mildew. Bathroom sinks drained slowly. Under kitchen sink filthy. Freezer needed defrosting. The only saving grace: the air conditioning worked. Lucky for us. Presume a property management company oversees this property. Very poor job. This is the first-ever negative review I have posted. Don't spend your money on this property!
I am very sorry and disappointed for your remarks. During your stay I was far from Firenze for my job where there was little time left to see emails. Anyway, the only person to cotact was Matias, not me. And his cell phone is in a very good position for everyone to see. I asked him and he told me that (unfortunately) no one phoned him.
For the rest, I can say that it is the very first time that someone complains for cleaning. The reason is that the cleaning is regularly made at the end of every use of the flat. If it was not the cae wityou I am very sorry.
For the rest I only say that toilet paper are currently put 2 in any bathroom. May be not enough, but till know nobody complained. Honestly, as far as soap for bathroom and kitchen and dish clothes ther is not any obligation to secure that by the owner.
In any case, I have already told my assistant to check the flat. Receiving bad reviews is never a good experience.
Finally a recommendation, please: if this review had arrived very soon it would be for me easier to check what exactly happened. It arrives after 1 month!