Queens, New York
Evolve Vacation Rental
- English, French, German, Spanish
Thank you Latoya. I really enjoyed my stay. My first impression i was like ok. My partner was it's different but give it a chance.Am glad I did the bed was comfortable and it was very peaceful I actually sleep very well while I was there the only thing i would recommend is a light when you come in at night your able too see to put the code to enter. Latoya was prompt and pleasant upon each contact. I would definitely stay again.Thank you
Great place to stay.
Quiet area,inside parking,good a/c,landlord very professional and easy to connect with. House deeply clean , bed with fresh sheets and pillow cases. Definitely nothing to complain or worry about.
VERY!!!VERY!! DISAPPOINTED!! FALSE ADVERTISEMENT!!
First and foremost false advertisement!!! I was not happy with the way things started out. I spoke with the owner a couple of days before my family and I where to arrive at her property, she told me that she would be texting me the code for the door lock, never once did she get in contact with me. On my way to New York I had to text her and ask her for the code, then finally I received the code. Once we arrived we noticed that there was no swimming pool as advertised, which was disappointing because I took my 10 year old granddaughter with me. There was one roll of toilet paper and no garbage bags so I had got in contact with the owner to find out if they could supply us with both and her reply was that the guest usually bring there own. I'm sorry but if I'm traveling I don't think I should have to carry around toilet paper and garbage bags. She did leave a bag with toilet paper and garbage bags after i went and just got a roll for my family and I. Also as advertised PARKING FOR 3 (false advertisement)well you can't park on her driveway, so when your getting back after mid-night good luck finding parking. It's an attic apartment which they should state in the advertisement, the living room is not part of the very small apartment, it's located right in the back porch once you walk in with no type of air conditioning in that area. I'm not sure how they say sleeps 5 there are only two beds with no type of blankets or comforters, just sheets thank goodness we had our own blankets. Also I would recommend that they put some kind of air fresheners up in the attic. I will be getting in contact with Evolve to get some of my money back due to there being no swimming pool. I would not recommend this place to my friends or relatives. The owner also told me that she would leave pamphlets so we can see what was around the area and of course there was nothing there when we arrived, but we definitely managed to get around on our own. VERY DISAPPOINTED!!! FALSE ADVERTISEMENT!!!
Jose, we're very sorry to hear your stay wasn't what you expected. We take feedback seriously and have shared your comments with the homeowner. They work diligently to ensure all guests have the optimal stay and do contact them prior to arrival. Due to issues related to theft, guests are not provided access code in advance. There is a fan in the living room it also has 3 large windows. Guests are allowed to park in the driveway, although parking can sometimes be challenging at night. We understand the homeowner informed you that other people utilize the driveway which can become problematic having to rotate vehicles as the cars are parked one behind the other. This homeowner prioritizes the guest experience, and we look forward to this apartment hosting satisfied guests in the future. Best, the Evolve Team
I am very upset with the staying in the property they offer a pool and when we arrived they didn’t have a pool, if you are thinking of renting it I would call them first and make sure there is actually a pool. The outside of the property wasn’t well maintained the table outside was nasty and the place outside wasn’t the cleanest
Ana, we are deeply sorry to hear that your experience fell flat. We strive to display or listings in an accurate light, and the homeowner has removed the pool as amenity from the listing so future guests will not share your disappointment. We hope the measures they took to make up for the inconvenience helped to alleviate the frustration. We have shared your feedback with them so we can improve the experience for the next guests. Thank you for letting us know! Best, the Evolve Team
The good part....the beds were comfortable and bed linens very soft. Slept great.
Window screens were either missing or torn so despite beautiful weather we were forced to run the a/c units which would shut off because it wasn't hot enough for them to stay on.
Towels provided were inadequate....3 towels for 3 people....no hand towels and no bath mat which made it dangerous and unpleasant to step out of shower. No towels or paper towels provided in kitchen to wash hands or dishes. Broken knobs on stove.
Coffee maker had pot from different brand and would heat water in tank but not brew coffee.
There was a sofa and two chairs in a small entry room but the stairs were steep and some of the steps were very tricky so we did not like going up and down them. Upstairs in bedrooms there was very little room and no comfortable place to sit other than on bed.
Can not recommend this at all.
Glad to hear you liked the beds and linens so much. Sorry the coffee maker didn't work. The owner has been made aware of this issue.
The Regional Success Team
2BR Queens Apartment
We had a great time and the space was well appreciated. The host, Latoya, was an incredibly nice and accommodating person. We needed one extra comforter and she was right over with another one. Thanks for that!
Thanks for sharing your experience Naseem, what can we do to make it a 5 star rating next time? -The Evolve Team