Fully Furnished Gorgeous Villa 3 Miles From Anna Maria Island With Pool.
- English, German
Very clean and nice house.
Close to the beaches
We love Florida
We just love Florida and now also fell in love with this house. The view out back is absolutely stunning. Morning coffee by the pool area was always something to look forward to the night before and everything in the home is as pictured. We had a couple of days with a cold spell so made plenty use of the hot tub and the beach is not far away either. The home is equipped with some pool alarms on all doors, which was a great piece of mind with our little one now being able to walk and communication with the property manager was very easy. We can only recommend this home to anybody wanting to visit the area.
Nice place; cold pool.
The property was lovely, nicely decorated, and well located - about 15-20 minutes from Anna Marie Island beach, depending on the raised bridge and traffic.
When we arrived on Saturday, the pool was too cold. We decided to go ahead and pay the extra fee for extra heat and called Monday. The realty company came out and checked the pool Tuesday, Christmas Day. The temperature had not been set correctly and the pool was 78 degrees. The following day the pool remained at 78 degrees, and a pool company came out and fixed it. We enjoyed the heated pool half of the week. We would have called sooner had we known the pool heat was not set properly but we did not know.
While we appreciate the Christmas Eve call and the Christmas Day visit and the pool company visit, we requested a credit for the pool heat challenges.
We would not have rented the home if we were only going to have half a week of pool heat. The credit was denied.
Thank you for your feedback and we apologize that we did not completely meet all of our expectations during your stay. Prior to any guest's check-in we visit the home to ensure that it was cleaned properly, that air condition, lights, televisions etc. work, as well as the pool heater. The water temperature was 84 degrees on arrival day.
We stopped by in hope to meet guests on Sunday, the first day after arrival, but unfortunately nobody answered the door. On Monday, Christmas Eve, approx. 5PM, we received a call that the pool was too cold and we promised to stop by the very next morning, Christmas day. Tuesday morning we realized that most likely a power surge or power outage had reset the heater and it defaulted to a lower temperature than the intended 84 degrees. We updated the temperature setting and asked the guests to give us a call if the pool temperature did not rise within 1-2 hours and eventually to the set 84 degrees, as they wanted to keep an eye on it. Wednesday morning 9AM we received a call that the pool is still cold and 9:30 AM we had the pool company inspect to ensure any possible setting error we made would be corrected. We were told that the heater was running correctly, but pool temperature was not yet up to 84 degrees due to a cold night and solar system working against a faster pool heating process, and therefore was disconnected. Same day approx. 3PM we received a voicemail from guest saying that pool was still not warm enough and understandably asked for a discount because issue was never corrected and they'd assume it would take another 24 hours to be corrected. We stopped by the home 30 minutes later only to find the pool at 84 degrees water temperature. We returned the phone call and guest said that they did not check the temperature, but only read the display on the pool heater which stated FLO, but is a standard message to be displayed if set water temperature is achieved. Issues can occur and we strive to correct them as soon as possible, even during the holidays, but we are of course limited to the notices we receive from our guests. We offered to increase the pool heat up to 90 degrees for the remainder of the stay and were told they would let us know what they decide, but unfortunately did not hear back.
Lakeview Review From Solihull
Villa met all expectations as described although the description of minutes to the beach was dependent and how fast you drive!! It's not in walking distance ! It was very spacious, well equipped, clean, tidy, modern, stylish and very comfortable. On the one occasion we needed assistance, Alex was on hand and extremely helpful and accommodating. Thanks Alex.
Overall a lovely family stay although on the down side it would have been appreciated if localised "Red Tide" environmental issues had been communicated to us in advance of our arrival. This would have allowed us to plan accordingly as there was obviously limited access to unaffected beaches and sea access due to regional guidelines on the news.
Whilst I know its not the owners/management agents responsibility to provide advice, it would have been useful to have some local knowledge prior to arrival. Who best to provide this but the owners representatives! Just a thought for future instances/experiences in the Bradenton area.
Lovely place, amazing house
Had another great stay at herons watch. See you again!
Nice vacation with my family
Me, my wife and my children have a very nice time in this house. Pool is very big and the kitchen had many things for cooking at home. Inside was very clean and outside nice and quiet. We want to come back soon. Thank you.