3 Bedrooms, 3.5 Baths, Sleeps 6
- English, Spanish
100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
overall a nice place. enjoyed the pool! Walgreens, liquor store, grocery store close by.
Very nice and very very spacious!!
we enjoyed our stay in this condo! Very spacious. 3 bedrooms. And 3 full baths! Easy check in and out. Literally 5 mins from seaworld and aquatica. Walgreens and publix very close by. My brother in-law actually walked to the publix. Great location! Only thing I would improve is the sheets on the beds. Would recommend this stay to my family and friends!!
The unit was clean and comfortable. The resort was quiet, well maintain, and safe. The garage was small and was not offered for use. This seemed to be for the entire resort. If I need to stay in Disney World again I will stay in the same place.
Decent, reasonably priced place to stay.
Clean, adequate, great pool. Condo close to Universal...10 min. Stayed 2 nights, great for short stay. Beds comfortable. For our family of four, way more reasonable than a hotel room with everyone cramped...1/2 cost and able to cook breakfast. They need a spatula and better frying pan, but adequate. Walgreens very close, so easy to get basic groceries.
Drawbacks: faces Unversal Avenue, loud traffic, so bring app for sleep machine.
Thank you for the feedback!
In future please be sure to call the front desk and we will have maintenance or housekeeping come within an hour to immediately replace or add a piece of cooking ware that you need.
Glad you liked it overall! We do our best to make all of our guests happy and comfortable :)
The townhome was gorgeous and spacious! Not enough towels and thermostat wouldn't budge.
The townhome was gorgeous and just as pictured. There was plenty of room for our group of 7...however there were not enough towels. We had to wash towels every day in order to have enough to go around. Also, it was unseasonably warm in Orlando and the thermostat would not move off of 72. We called the front office and they said the AC unit would freeze up if it was adjusted. Sounds like the AC unit might need to be updated. Otherwise everything else was perfect. Would stay here again as long as we could adjust the AC :) Also, we were 3 miles from Universal Studios...very convenient!!!
Thank you so much for the review!!
I have a feeling your didn't find the multiples of extra bath towels and Pool towels that we leave in the Laundry Room on the shelves above the Washer and Dryer, and if so, we are always there for our guests with a simple call to the front desk. If in future you need additional towels, just give us a call and we'll have someone there within the hour.
Also, we highly recommend not to turn the AC Past 72F, as it can be too taxing on the AC and freeze up the unit, especially in the middle of the summer. However, the units do go lower. It sounds like you just needed a maintenance man to come by and adjust some settings for you. Again, just a call away :)
Looking forward to your return!
Overall excellent experience, the best yet
This is the best experience we have had with a VRBO rental yet. The location and townhouse were wonderful.
This complex is run by a rather large company. They manage the entire complex of condos and townhouses like they were hotel rooms. A very smart move. I called the manager before booking and was impressed with his professional and open responses to everything I had to say.
The location couldn't be beat. No more Kissimmee for me! It was so easy to get to SeaWorld, Disney, Highway 4, Publix, etc. Twice we went to Aquatica, back to the townhouse to change, then went back to SeaWorld since it was only a 9-minute drive.
This townhouse was clean, well appointed, and functional. We were impressed that the appliances were all top-of-the-line Cuisinart rather than the usual cheapest-you-can-find ones that are common in rentals. The furnishings were very nice, too. We had no complaints at all about the townhouse itself.
Management was always quick to respond to problems & requests within 24 hours. They had trash collection and repairmen running around every day to take care of things quickly.
The reason I deduct one star is for the initial check-in process:
1: The contract I was given to sign was not exactly like the one that was shown on-line. There was an extra clause at the bottom that said my credit card would be billed $500 for damages, whether or not I actually did any damage. This shocked me, and if I had been travelling alone rather than with a family I probably would have walked away at that. But I trusted that probably they meant _if_ I did any damage, and indeed that is how things turned out. It has been two weeks since we left and this charge has not shown up on my credit card.
2: We were given an inventory of the townhouse and told we were responsible for everything on that list, and we had two hours to report any damage to the unit or would be accepting its current condition. We had a bad experience previously with a landlord who blamed us for pre-existing problems, so this made me nervous. I counted the inventory and inspected the townhouse -- which too nearly two hours -- and ended up reporting about 50 discrepancies in inventory and damage to the unit. None of this negatively impacted the stay, but the burden was unreasonable. They should know the inventory of the unit, not ask me to take it or pay for what's missing.
Overall, though, it was the best, and for a long trip I would not hesitate to go back